Strategic Account Manager, Public Sector, Brazil

Hbculifestyle; Brasil; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dynamic Account Manager to drive sales in the Law Enforcement and Public Safety sectors. In this remote role, you will manage significant accounts, develop strategic relationships, and deliver tailored solutions that enhance customer satisfaction. Your expertise in software sales and ability to articulate complex offerings will be crucial as you navigate high-value opportunities. This position promises a fast-paced environment where your contributions will have a meaningful impact on public safety. Join a mission-driven team committed to making a difference in society.

Qualificações

• Extensive track record in Software Sales with a focus on SaaS/Cloud.
• Experience in relationship/consultative selling and data management.

Responsabilidades

• Manage revenue and market share at designated agencies.
• Develop and maintain client relationships to drive revenue growth.
• Forecast and gather intelligence on competitor activity.

Conhecimentos

Bilingual in Portuguese and English

Software Sales (SaaS/Cloud)

Relationship/consultative selling

Data management using Salesforce

Virtualization and Cloud understanding

Team Player

Ferramentas

Salesforce

Descrição da oferta de emprego

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Reporting to: Country Director, Brazil
Location: Brazil - Remote
Travel expectations: 40%+

Your Impact
Axon Account Managers are responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies/units, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training. You will take charge of a significant proportion of customers in Italy and engage in significant complex sales opportunities, often of 7- and 8-digit value. Your success will be built on exceptional relationship building at both operational and board-equivalent levels both externally and internally.

What You'll Do

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon's strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee all account activities
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts

What You Bring

• Bilingual in Portuguese and English
• Able to travel up to 70%
• An extensive demonstrable track record in Software Sales (SaaS/Cloud)
• Relationship/consultative selling experience
• Able to clearly and directly articulate complex solution offerings
• Data management experience using Salesforce or similar CRM
• Virtualization and Cloud understanding
• Team Player - collaborate with various team members regularly
• Ready to own & drive the territory
• Startup experience & some vertical experience a plus
• Law Enforcement/Public Safety experience a plus

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.