Staff Site Reliability Engineer (Remote in Brazil)

KnowBe4; São Paulo; Remote; BRL 400,000 - 700,000; Full time

Benefits offered by this job

Company bonuses

Employee referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification completion bonuses

Job summary

KnowBe4 is seeking a Staff Site Reliability Engineer to help keep our security-focused platform reliable, secure, scalable, and efficient. This role is remote in Brazil and collaborates with engineers in a fast-paced, agile environment.

You will design globally distributed systems in AWS, enhance CI/CD with GitLab, Terraform, and Datadog, and mentor teams. Strong communication and self-management are essential.

Qualifications

• BS/MS/Ph.D. or equivalent with 8 years experience.
• Experience architecting high-scale patterns in AWS.
• Experience with CI/CD workflows; GitLab preferred.
• Excellent communication and documentation skills.
• Self-manage your time across competing projects.

Responsibilities

• Identify and plan future prevention for production incidents
• Design globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define tailored solutions to complex technical problems and effectively share them with your teammates
• Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations
• Translates KnowBe4's strategic goals into operational plans
• May act as team lead for larger sub-projects or entire, small projects

Skills

Secure coding practices

AWS architecture

CI/CD workflows

Communication skills

Time management

Education

BS/MS/Ph.D. or equivalent

Tools

GitLab

Git

Terraform

OpenTofu

DataDog

AWS

Job description

Staff Site Reliability Engineer (Remote in Brazil)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use:

• Programming Languages - Python, Ruby, Rust
• Infrastructure as Code - Terraform, AWS, OpenTofu
• Source Code Management and CI/CD - GitLab, Git
• Observability - DataDog
• Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities:

• Identify and plan future prevention for production incidents
• Design globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define tailored solutions to complex technical problems and effectively share them with your teammates
• Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations
• Translates KnowBe4's strategic goals into operational plans
• May act as team lead for larger sub-projects or entire, small projects

Minimum Qualifications:

• BS/MS/Ph.D. or equivalent plus 8 years experience
• Training in secure coding practices (preferred)
• Experience architecting intricate, high-scale patterns in AWS
• Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• Superb communication and documentation skills
• Effectively able to self-manage your time across competing projects
• Ability to quickly understand, debug, and explain complex distributed systems

Additional Qualifications (Preferred):

• AWS Cloud Certification(s) - Professional Level
• GCP and or Azure
• Experience working for a public company
• Open-source contributions or technical blog experience

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.