Snr. Site Reliability Engineer (Remote in Brazil)

KnowBe4; São Paulo; Teletrabalho; BRL 250 000 - 420 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company bonuses

Referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Resumo da oferta

KnowBe4 is seeking a Senior Site Reliability Engineer to join remotely from Brazil. You’ll help build scalable AWS-based infrastructure, improve deployment strategies, and strengthen observability and incident response. The role requires strong automation with Terraform and CI/CD, plus collaboration with cross-functional teams.

You will contribute to globally distributed systems while maintaining security and reliability across KnowBe4’s platforms.

Qualificações

• BS/MS/Ph.D. or equivalent plus 5 years experience.
• Training in secure coding practices (preferred).
• Experience designing and operating high-scale patterns in AWS.
• Experience building repeatable CI/CD workflows (GitLab preferred).
• Ability to manage time across multiple projects and debug complex distributed systems.

Responsabilidades

• Build highly scalable and resilient apps and infrastructure in AWS with teammates.
• Maintain and improve extensible infrastructure-as-code using Terraform.
• Learn, maintain, and improve deployment strategies.
• Deliver observability, monitoring, and alerting for KnowBe4 apps and infra.
• Escalation point for root-cause analysis of production incidents.
• Design globally distributed systems and processes for the org.
• Identify deficiencies and implement corrective improvements.
• Lead projects with other SREs and communicate progress to stakeholders.

Conhecimentos

Python

Ruby

Rust

Terraform

AWS

OpenTofu

GitLab

Git

DataDog

ECS

Lambda

Step Functions

API Gateway

S3

DynamoDB

Aurora

Formação académica

BS/MS/Ph.D. or equivalent + 5 years experience

Ferramentas

Terraform

AWS

OpenTofu

GitLab

Git

DataDog

ECS

Lambda

Step Functions

API Gateway

Descrição da oferta de emprego

Snr. Site Reliability Engineer (Remote in Brazil)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use:

• Programming Languages - Python, Ruby, Rust
• Infrastructure as Code - Terraform, AWS, OpenTofu
• Source Code Management and CI/CD - GitLab, Git
• Observability - DataDog
• Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities:

• Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
• Maintain and improve extensible infrastructure-as-code using Terraform
• Learn, maintain, and improve our existing deployment strategies
• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure
• Act as an escalation point for identifying and resolving the root cause for production incidents
• Provide assistance designing globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define new approaches and tailored solutions to complex technical problems
• Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

Minimum Qualifications:

• BS/MS/Ph.D. or equivalent plus 5 years experience
• Training in secure coding practices (preferred)
• Experience designing and operating high-scale patterns in AWS
• Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• Effectively able to self-manage your time across competing projects
• Ability to quickly understand and debug complex distributed systems

Additional Qualifications (Preferred):

• Confident writing in Python
• AWS Cloud Certification(s) - Professional Level
• GCP and or Azure
• Experience working for a public company
• Open-source contributions or technical blog experience

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.