Sr. Manager, MedTech CxM Commercial Platforms - Marketing

Biopharma Careers; São Paulo; Híbrido; BRL 260 000 - 380 000; Tempo integral

Resumo da oferta

Johnson & Johnson is hiring a Sr. Manager, MedTech CxM Commercial Platforms – Marketing, to be located in São Paulo, Brazil or Raritan, NJ.

The role leads platform strategy, ownership of the product backlog, and cross-functional collaboration to deliver scalable marketing tech solutions for MedTech Global Commercial. The candidate will oversee multi-million-dollar budgets, ensure enterprise standards, and drive AI-enabled lifecycle processes with strong vendor partnerships and global delivery

Qualificações

• Bachelor’s degree or equivalent in IT/CS/Engineering or related field is highly preferred.
• Expert in platform development and Commercial business processes.
• Experience leading global teams in a fast-paced regulated environment.

Responsabilidades

• Own platform/product strategy and drive business value realization.
• Lead end-to-end platform lifecycle including architecture, backlog and delivery.
• Manage budgets and collaborate with cross-functional teams across regions.
• Drive AI and data-centric lifecycle processes across the ecosystem.

Conhecimentos

Microsoft Dynamics

Azure

Co-Pilot

Co-Pilot Studio

SAFe

Vendor management

Formação académica

Bachelor’s degree or equivalent in IT/CS/Engineering

Ferramentas

Dynamics ecosystem

Descrição da oferta de emprego

## About this opportunityAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.**Job Function:**Technology Product & Platform Management**Job Sub Function:**Multi-Family Technology Product & Platform Management**Job Category:**People Leader**All Job Posting Locations:**São Paulo, Brazil**Job Description:**We are searching for the best talent for a **Sr. Manager, MedTech CxM Commercial Platforms** - **Marketing** to be located in Raritan, NJ or Sao Paolo, Brazil.Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):United States: - Requisition Number: R-096951Brazil - Requisition Number: R-101333Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.**Position Summary**The Sr. Manager, MedTech CxM Commercial Platforms leader owns the vision and prioritization of platform level features to meet business and technical needs, and enables platform and product squads. This role serves as a direct line of accountability for technical delivery and value realization and works in partnership with platform supporting architects to ensure enterprise, compliance and risk standards are embedded into platform solutions. As part of the MedTech Global Commercial organization, this role will work with business owners, product management, portfolio partners, architecture and suppliers in CxM and digitally connected domains to align the direction and solution intent while managing a multi-million-dollar budget.This person will drive business value & outcomes related to MedTech Global Commercial CxM solutions and connected digital capabilities to enhance capabilities, insights, business process and automations for the MedTech sector while focusing on Marketing Platform capability enablement.This individual will deeply understand user needs and expected business value, delivering solutions that unlock efficiency and drive progress against critical metrics to improve MedTech Global Commercial, specifically in the domain of Marketing.**Major Duties & Responsibilities**Visionary leader primarily response for platform/product strategy and ensure business value realization and outcomesOwn end-to-end platform lifecycle activities including technical leadership driving the vision, strategy, prioritization, delivery, performance management for the platform, including Production Operations processes and services.Enable AI-driven and data-centric lifecycle processes across the ecosystemEnsure scalability, reliability, and standardization and reduce fragmentation across OpCos / legacy systemsCross-Functional alignment (product, Architecture, portfolio) and collaborate with Product Owners and Product/Platform Architects to build a technical backlog that optimizes business value in partnership with supporting teamsWork in close partnership with the Platform Architect and technology counterparts to manage cross-team dependencies in roadmaps and backlog, refine technical backlog by leveraging product roadmaps and by anticipating functional and non-functional requirements while balancing business value and technical feasibility, cost and delivery timelinesStrong vendor management and partnership with our suppliers and act as the expert in the field understanding latest tech trends in the space of CxM MarketingDrive the interaction model between the product & platform teams for short-, medium- and long-term business and technical needs. Maintain clear cadences, standards and best practices to ensure clarity and agreement of decision rights leading to empowered teams working with minimal friction.Ensure the CxM Marketing platform fits into the broader Enterprise Architecture guidelines and standards, e.g., APIs, security controls, approved technologies, data standards, etc. and maintain leading expertise on tech capabilities relevant to the platformDrive selection of platform solutions, e.g., CloudX strategy, including build vs. buy decision. Collaborate with Lead Engineers on the architecture of critical capabilities & solutions which balance constraints such as resiliency, cost, quality and time.Manage effort to build financial budgets and resource plans based on solution objectives, key deliverables and timingAccountable for Microsoft Dynamics CxM System Change Control, Risk Management Processes and related IT Procedures across the platform and productsDrive continuous improvement across the platform and products through automation, insights & metrics, best practices, and coaching Product Owner & Product Managers on platform consumption best practices ensuring consistency across the platformsEngage in an Office Operations role to process onboarding and off-boarding of stable team resources. Implement necessary ISRM, GxP, SOX, Asset mgmt. and other (compliance) control processes.Manages a team of individual contributors and/or Supervisors and is accountable for conducting effective performance management.Responsible for on-call on and off business hour rotations, lead incident triage and restoration, and drive root-cause analysis with corrective and preventive actions**Qualifications:****Experience and Education:**A Bachelor’s degree or equivalent experience, preferably in Information Technology, Computer Science, Business, Engineering or related field highly preferred10+ years performing progressively advanced duties as specified below**Skills:**Expert in applicable domain/products and in the tech stack used within the J&J MedTech CxM domain, principally with Microsoft Dynamics, Azure, Co-Pilot and Co-Pilot StudioExpert in Platform Development and Commercial business processes including the application of software solutions to solve business problems and accelerate new product introduction.Demonstrable experience leading teams of employees and/or contractors, including goal setting and career developmentDemonstrable experience leading multiple global efforts with time & cost related constraints in a fast-paced regulated environmentExperienced in software product development lifecycle, leading a product backlog, managing release plans, removing blockers and leading teams operating in the Scaled Agile Framework (SAFe)Strong facilitation, collaboration & influencing skills; ability to form relationships, empower and collaborate at all levels in the organization and interact optimally across the regional and global organizationProven track record to tackle problems head on and think creatively about technology solutions to execute against a business or program need providing technology and resource estimates and plans.Strong commitment to continuous process improvementExperience in vendor management, and creating technology product vision and strategiesExperience in building and integrating products with platform, data management, API architecture/design, and Cloud Native technologiesExperience engineering products over their lifecycle in a multi-team / channel contextDemonstrates AI Fluency, the ability to use and evaluate AI technologies responsibly (with a primary focus on generative AI in the workplace), to improve productivity and decision quality while maintaining human accountability, managing risk, and complying with applicable governance, privacy, security, and policy requirementsJohnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.