Solutuiions Engineering Manager

Jobgether; Brasil; Remote; BRL 611,000 - 916,000; Full time

Job summary

Jobgether, on behalf of a partner company, seeks a Solutions Engineering Manager in Brazil. You will lead a hands-on, player-coach team driving AI-powered workflows and scalable customer solutions across Brazil and globally.

You will partner with engineering, product, and business teams to translate customer needs into platform improvements, while maintaining autonomy and delivering impact for strategic clients.

Qualifications

• 5+ years in software or solutions engineering or related technical role.
• 1–2+ years as a technical lead or engineering manager guiding other engineers.
• Experience building AI-powered workflows and knowledge management solutions.
• Native/fluent Portuguese and fluent English for global collaboration.
• Experience debugging web applications with Chrome DevTools.
• Background in customer-facing technical roles such as Solutions Engineer or TAM.
• Ability to translate business needs into measurable technical value.
• Familiarity with ad tech, WordPress, SaaS, or SDK integrations is a plus.
• Experience in startup/fast-growing environments with autonomy.
• Strong problem-solving and ownership mindset; hands-on when needed.

Responsibilities

• Lead a team of solutions engineers while remaining hands-on in solution design.
• Improve processes, standards, and best practices for efficiency and outcomes.
• Design AI-powered workflows and automation to reduce repetitive work.
• Monitor health, deployments, and KPIs across key accounts.
• As primary technical partner for Brazilian clients, support complex integrations in Portuguese.
• Investigate and resolve complex technical challenges and edge cases.
• Collaborate with engineering and product to turn customer issues into product improvements.
• Provide architectural guidance and hands-on support for high-value implementations.
• Shape the future direction of the solutions engineering function.

Skills

Software engineering

Solutions engineering

Technical leadership

AI-driven solutions

Customer-facing

Web debugging

Portuguese

English

LLM integrations

Remote collaboration

Tools

Chrome DevTools

WordPress

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for aSolutions Engineering Manager based in Brazil.

This role offers the opportunity to lead the transformation of a technical solutions function into a proactive, high-impact engineering organization. You will combine technical leadership, team development, AI-driven automation, and hands-on architecture work to solve complex customer challenges. Working with strategic clients across Brazil and globally, you will shape scalable solutions that improve technical operations and partner success. This player-coach position blends people leadership with deep technical involvement, allowing you to influence both engineering practices and customer outcomes. You will collaborate closely with engineering, product, and business teams to turn customer insights into long-term platform improvements. This is an ideal opportunity for an experienced technical leader who enjoys building teams, experimenting with AI, and delivering meaningful solutions.

Accountabilities:

The Solutions Engineering Manager will lead a team of technical professionals while remaining hands‑on in designing customer solutions, improving operational processes, and driving technical excellence. Key responsibilities include:

• Manage, mentor, and develop a team of solutions engineers, helping them evolve from reactive support execution toward proactive technical partnership.
• Establish team processes, technical standards, and best practices that improve efficiency, quality, and customer outcomes.
• Design and implement AI-powered workflows, automation systems, and self-service technical resources to reduce repetitive operational tasks.
• Monitor partner technical health, deployment success, performance indicators, and service commitments across key accounts.
• Act as the primary technical partner for strategic clients in Brazil, supporting complex integrations, architecture discussions, and troubleshooting sessions in Portuguese.
• Investigate complex technical challenges, resolve edge‑case issues, and proactively prevent customer‑impacting problems.
• Collaborate with engineering and product teams to transform recurring customer challenges into scalable product improvements.
• Provide technical guidance, architectural input, and hands‑on support for high‑value implementations.
• Help define the future direction of the solutions engineering function through innovation and continuous improvement.

Requirements:

The ideal candidate is a technical leader with strong engineering experience, customer‑facing skills, and a passion for AI‑driven solutions. Required qualifications and skills include:

• 5+ years of experience in software engineering, solutions engineering, or a related technical role.
• 1–2+ years of experience as a technical lead, team lead, engineering manager, or mentor responsible for supporting other engineers.
• Experience building or implementing AI‑powered workflows, automation systems, LLM integrations, or knowledge management solutions.
• Native or fluent Portuguese communication skills and fluent English proficiency for collaboration with global teams.
• Experience debugging web applications using tools such as Chrome DevTools.
• Experience working in customer‑facing technical roles such as Solutions Engineer, Technical Account Manager, or similar positions.
• Ability to understand business needs and translate them into technical solutions that create measurable value.
• Familiarity with ad technology, Google Ad Manager, programmatic advertising, publisher monetization, WordPress platforms, SaaS products, or SDK integrations is highly desirable.
• Experience working in startup or fast‑growing environments with a high degree of autonomy.
• Strong problem‑solving skills, ownership mindset, and ability to balance strategic thinking with hands‑on execution.
• Fully remote work model with location flexibility across Brazil.
• Independent contractor arrangement with competitive USD‑denominated compensation.
• Performance incentives connected to partner success and business impact.
• High level of autonomy, with flexibility focused on outcomes rather than fixed schedules.
• Opportunity to work directly with engineering leadership and influence technical strategy.
• Ability to design and deploy AI‑powered tools that improve engineering operations.
• Opportunity to lead the evolution of a growing solutions engineering organization.
• Exposure to global clients, innovative technologies, and complex technical challenges.
• Collaborative remote‑first culture focused on integrity, continuous improvement, and impact.

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