Solutions Engineer

Jeeves Inc.; São Paulo; Hybrid; BRL 120,000 - 180,000; Full time

Job summary

Jeeves Inc. is seeking a Solutions Engineer to bridge product capabilities with customer needs in a hybrid Brazil-based role. You will guide discovery, craft tailored demonstrations, and ensure alignment across clients, sales, and product teams to solve complex financial and operational challenges.

The role requires strong fintech and ERP understanding, enterprise experience, and fluency in English (Spanish a plus). This is a full-time position based in Sao Paulo with hybrid office attendance.

Qualifications

• 3 years of experience in a Solutions Engineer/Consultant role within a SaaS financial technology or ERP-related company.
• Strong understanding of financial systems and processes — finance or accounting background preferred.
• Familiarity with SaaS solution selling, including technical discovery and customized demos.
• Experience engaging with enterprise clients and navigating complex deal cycles.
• Deep understanding of ERP/financial software workflows (AP/AR, GL, month-end close)
• Ability to translate business needs into product solutions, both technically and strategically.
• Clear and confident communication across technical and non-technical audiences.
• English fluency required; Spanish is a plus.

Responsibilities

• Discovery & Solution Design: lead discovery sessions, map workflows, translate findings into Jeeves solutions.
• Product Demonstrations: deliver customized demos for CFOs, Controllers, and finance teams with ROI focus.
• Technical & Business Fit: evaluate integration, scalability, data flow, and handoffs to post-sales.
• Cross-Functional Collaboration: align with Account Executives and KAMs for upsells and feedback to roadmap.
• Implementation Scoping (Pre-Sales): scope requirements for solution rollouts to ensure feasibility.

Skills

Solutions Engineer

SaaS sales

Fintech knowledge

ERP workflows

English fluency

Job description

Jeeves is the stablecoin-native banking platform for global enterprises. Thousands of companies across 35 countries run their corporate cards, payments, treasury and spend on one platform, with more than $5B in annualized volume, payouts to 190 countries, and one of the fastest-growing stablecoin payment networks in the world. BMW, H&M, Lululemon, Burger King, Kavak and XP are among them, and more than 80% of customers use multiple Jeeves products.

We chose hard problems on purpose.

We hire for one thing: relentlessness. A strong motor that keeps going when the problem has no playbook. You'll know in your first week if Jeeves is right for you. For the right people, it's the steepest learning curve of your career.

Jeeves has raised more than $400 million in equity funding from Andreessen Horowitz, Y Combinator, CRV, Coinbase Ventures, GIC, AllianceBernstein, CoinFund and others.

If you want to rebuild how money moves across borders, come build it with us.

As we expand our B2B Fintech solutions offering, we’re looking for a Solutions Engineer (also known as a Solutions Consultant) to bridge the gap between product capabilities and customer needs — someone who can translate business challenges into impactful, customized solutions.

The Solutions Engineer is the technical and consultative partner to the Account Executive during the sales process. You will act as the bridge between our clients, sales, and product, guiding prospects through discovery, crafting tailored demonstrations, and ensuring technical and business alignment. Your expertise will help customers see not just what Jeeves can do, but how it solves their unique financial and operational challenges.

Location: This role is based out of Sao Paolo, Brazil, and is a full-time hybrid position where it is required to come into our office in JK Iguatemi. #LI-HYBRID

What You’ll Do:

• Discovery & Solution Design: Lead deep-dive discovery sessions with prospects to uncover business processes, pain points, and goals. Map customer workflows, KPIs, and existing systems (ERPs, AP/AR, etc.). Translate findings into tailored Jeeves solutions that drive value and meaningful business outcomes. Scope out implementation requirements.
• Product Demonstrations: Deliver customized product demos for multiple personas — from CFOs and Controllers to Operations and Finance teams. Highlight business value, not just features, demonstrating ROI and process transformation.
• Technical & Business Fit: Partner with prospects to evaluate integration, scalability, and data flow needs. Collaborate with product and engineering teams to represent client requirements clearly. Serve as the technical authority during the sales cycle, ensuring accurate expectations and smooth handoffs to post-sales.
• Cross-Functional Collaboration: Work closely with Account Executives on strategy and deal execution. Collaborate with Key Account Managers (KAMs) for upsells and cross-sells within existing enterprise accounts. Communicate customer feedback and product insights to internal teams to inform roadmap decisions.
• Implementation Scoping (Pre-Sales): While not responsible for implementation, you will scope out the requirements for solution rollouts, ensuring that configurations are feasible, efficient, and aligned with customer goals.

What We’re Looking For:

• Experience: 3 years of experience in a Solutions Engineer / Consultant role within a SaaS financial technology or ERP-related company (e.g., Bill.com, Concur, Toptal, Salesforce, Oracle, or similar).
• Fintech Expert: Strong understanding of financial systems and processes — ideally with a finance or accounting background.
• Familiarity with SaaS solution selling, including conducting technical discovery and delivering customized demos.
• Experience engaging with enterprise clients and navigating complex deal cycles.
• Deep understanding of ERP or financial software workflows (AP/AR, expense management, GL structures, month-end close).
• Ability to translate business needs into product solutions — both technically and strategically.
• Clear and confident communicator across technical and non-technical audiences.
• English fluency required; additional Spanish is a plus.
• Comfortable working cross-functionally in a fast-paced, startup environment.