Services Technician- On Site

Sartorius; São Bernardo do Campo; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

Uma empresa inovadora busca um Técnico de Serviços para oferecer suporte excepcional ao cliente em São Bernardo do Campo. Nesta função, você será responsável por gerenciar instalações, reparos e manutenções de equipamentos técnicos, garantindo a satisfação do cliente e a retenção. Com um foco em colaboração e comunicação, você terá a oportunidade de trabalhar em um ambiente dinâmico e contribuir para a luta contra doenças como câncer e demência. Se você é um solucionador de problemas orientado para o cliente, esta posição é a chance perfeita para avançar sua carreira em um ambiente global e impactante.

Serviços

Seguro de Saúde

Plano familiar

Vale Alimentação

Acesso a academia

Vale Transporte

Seguro de Vida

Cuidados Dentários (opcional)

Qualificações

• Experiência mínima de 2 anos em serviço de campo.
• Capacidade de diagnosticar e reparar equipamentos técnicos.

Responsabilidades

• Fornecer suporte ao cliente durante visitas e manutenções.
• Gerenciar instalação, reparo e manutenção no local.

Conhecimentos

Habilidade de resolução de problemas

Orientação ao cliente

Trabalho em equipe

Flexibilidade de horários

Inglês (falado e escrito)

Formação académica

Graduação técnica ou em engenharia em Eletrônica/Elétrica, Automação ou Mecatrônica

Ferramentas

Ferramentas e aplicações móveis

Descrição da oferta de emprego

Services Technician - On Site

Apply locations: São Bernardo do Campo
Time type: Full time
Posted on: Posted 30+ Days Ago
Job requisition id: R33604

The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Grow with us - Your Responsibilities & Tasks:

• Provide service and customer support during field and in-house visits or dispatches.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Ensure the timely and correct documentation of processes.
• Operate vehicle in a safe manner and use field automation systems.
• Follow all company's field procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Contact customers concerning processes of the customer file.
• Build positive relationships with customers.

What will convince us - Qualification & Skills:

• Required graduation: technical or engineering degree in Electronics/Electrical, Automation, or Mechatronics.
• Minimum 2 years of proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts and adapt to changing work schedules.
• High customer orientation.
• Team spirit.
• Familiarity with mobile tools and applications.
• Good command of spoken and written English.

What we offer:

Working Conditions: CLT for an indefinite period.
Working Hours: Monday to Friday from 8 am to 5 pm with a 1-hour break.
Current Benefits: Health Insurance, family plan, SESC, Life Insurance, Meal/Food Voucher, Access to Gym pass/Well hub, Transportation Voucher, Dental Care (optional).

About Sartorius:

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers

Welcome

to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

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