Service Engineer / Deploy to Micron (Maintenance / 24/7 standby /AWS+VB)

TRUST RECRUIT PTE. LTD.; Região Norte; On-site; BRL 89,000 - 134,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. in the Brazil Norte region seeks a Field Service Engineer to diagnose, repair, and service vacuum and mechanical products on site. You will manage end-to-end pump servicing from installation to after-sales support, and provide on-site advice to customers.

Responsibilities include installation, commissioning, fault finding, and generating accurate reports for the team. SAP will be used to capture service data and orders.

Qualifications

• ITE/ Diploma in Engineering is required.

Responsibilities

• Appraise, troubleshoot, repair vacuum and mechanical products.
• Responsible for end-to-end pump servicing from installation, commissioning to after sales services
• Provide onsite advise to customers on technical issues.
• Project, perform and deliver under pressure with tight deadlines when necessary.
• Responsible for performing Installation and commissioning activities.
• Provide front line support for key field service activities in line with customers requirements.
• Able to use SAP to accurately capture service-related information as determined by the scope of responsibility for creation of field service notifications and orders, through to completion.
• Able to provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.

Education

ITE/ Diploma in Engineering

Tools

SAP

Job description

Responsibilities

• Appraise, troubleshoot, repair vacuum and mechanical products.
• Responsible for end-to-end pump servicing from installation, commissioning to after sales services
• Provide onsite advise to customers on technical issues.
• Project, perform and deliver under pressure with tight deadlines when necessary.
• Responsible for performing Installation and commissioning activities.
• Provide front line support for key field service activities in line with customers requirements. Examples being basic fault finding, rectification and planned maintenance activities.
• Able to use SAP to accurately capture service-related information as determined by the scope of responsibility for creation of field service notifications and orders, through to completion.
• Able to provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.

Requirements

• ITE/ Diploma in Engineering