Senior Specialist, Implementation

Mastercard Inc.; São Paulo; Presencial; BRL 180 000 - 240 000; Tempo integral

Resumo da oferta

Mastercard Inc. in São Paulo, Brazil seeks a Senior Specialist, Implementation to lead end-to-end processing implementation projects in a customer-facing environment.

You will deliver standard and complex activities, ensure quality and reliability, and coordinate with cross-functional teams. The role requires a Bachelor’s degree in IT or related field, 3-5 years of technology and project management experience, and strong knowledge of payment processing systems.

Qualificações

• Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
• 3-5 years of Information Technology system knowledge with strong understanding of network technology, applications and project management.
• Good understanding of payment transaction processing and industry business principles.
• Familiarity with MasterCard processing rules, formats, and customer host interface testing services.

Responsabilidades

• Provide end-to-end project execution throughout processing implementation projects.
• Assess and document customer needs and corresponding implementation activities.
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable MasterCard processing rules, specification and documentation.

Conhecimentos

Communication skills

Project management

Self-motivated

Change management

Business understanding

Team collaboration

Training delivery

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Implementation In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard and some complex implementation activities ensuring quality and reliability of the implementations.

Job Description

Major Accountabilities:

• Provide end‑to‑end project execution throughout processing implementation projects.
• Assess and document customer needs and according implementation activities.
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable MasterCard processing rules, specification and documentation.
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers.
• Handle multiple customer processing implementation projects in parallel.

Education:

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.

Knowledge / Experience

• Three to five years of “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
• Strong knowledge in payment transaction processing and industry business principles.
• Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands.

Skills/ Abilities

• Ability to interact well with the customer
• Good verbal and written communication skills
• Self Starter with a desire to learn independently
• Good project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory /principles with business impact and apply this understanding to the work environment
• Ability to work in a matrixed organizations and cross functional teams
• Ability to provide basic training and overview of the functions within CIS

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.