Senior Specialist, Implementation

Mastercard; Região Geográfica Intermediária de São Paulo; On-site; BRL 180,000 - 240,000; Full time

Job summary

Mastercard Brazil is seeking a Senior Specialist, Implementation to lead end-to-end processing implementation projects and assess customer needs for effective electronic payments integration.

You will drive multi-project delivery, guide customers through Mastercard processing rules and documentation, and coordinate across teams to ensure successful implementations. A Bachelor’s degree and 3–5 years in IT/PM are required.

Qualifications

• Bachelor’s degree in IT, CS, Exact Sciences, Business or equivalent work experience.
• 3–5 years of IT system knowledge with good understanding of network technology, applications, and project management.
• Strong knowledge in payment transaction processing and industry business principles.
• Good understanding of MasterCard’s payment processing systems, formats and host interface testing services.
• Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands.

Responsibilities

• Provide end-to-end project execution throughout processing implementation projects.
• Assess and document customer needs and according implementation activities.
• Drive customer processing implementation projects following the global project coordination methodology.
• Guide customers through MasterCard processing rules, specification and documentation.
• Identify and provide processing implementation documentation to be provided by customers.
• Handle multiple customer processing implementation projects in parallel.

Skills

Project management

Customer interaction

Communication skills

Self-starter

Matrix organization

Change management

Business impact

Independent learning

Education

Bachelor’s degree in IT/CS/Exact Sciences/Business or equivalent

Job description

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Specialist, Implementation

Job Description

Major Accountabilities

• Provide end-to-end project execution throughout processing implementation projects.
• Assess and document customer needs and according implementation activities.
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable MasterCard processing rules, specification and documentation
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,
• Handle multiple customer processing implementation projects in parallel.

Education

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.

Knowledge / Experience

• Three to five years of “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
• Strong knowledge in payment transaction processing and industry business principles.
• Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands

Skills/ Abilities

• Ability to interact well with the customer
• Good verbal and written communication skills
• Self Starter with a desire to learn independently
• Good project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory /principles with business impact and apply this understanding to the work environment
• Ability to work in a matrixed organizations and cross functional teams
• Ability to provide basic training and overview of the functions within CIS

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.