Senior SAP Master Data Governance (MDG) Specialist
FPT USA is looking for an experienced Senior SAP MDG Specialist to support a client’s SAP Master Data Governance environment, providing production support, troubleshooting, and functional expertise across critical master data processes.
Responsibilities:
- Provide P1/P2 production support and meet incident response SLAs.
- Troubleshoot SAP MDG issues involving Material Master and Business Partner (Customer/Vendor).
- Resolve data quality issues, workflow errors, functional defects, and configuration-related problems.
- Troubleshoot IDoc, ALE, and OData replication and support downstream system integrations.
- Collaborate closely with business users to triage incidents and deliver effective solutions.
- Support MDG upgrades, defect resolution, root cause analysis, and technical documentation.
- Coordinate with client IT stakeholders and elevate L3/L4 issues when required.
- Must be available during U.S. business hours, 8 AM–5 PM Pacific Time.
- Occasional pre-approved after-hours support may be required for critical P1/P2 incidents.
- Client interview and approval are required before assignment.
Required Qualifications
- 8–15 years of senior-level SAP MDG functional/technical experience.
- In-depth knowledge of Material Master and Business Partner domains.
- Proven experience troubleshooting IDoc, ALE, OData, and downstream integrations.
- Strong understanding of MDG configuration, workflows, and data governance.
- Familiarity with SAP ECC 6.0, ABAP debugging/analysis, SAP PI/PO, and BASIS.
- Experience with ServiceNow or similar incident management tools.
- Excellent communication skills and the ability to work independently in an SLA-driven environment.
Nice to Have
- Experience with SAP MDG 1909 / MDG 2023 upgrades and defect resolution.