Senior Quality Assurance Analyst

Neogen; Pindamonhangaba; Vor Ort; BRL 134.000 - 201.000; Vollzeit

Zusammenfassung

Neogen is seeking a Quality Management System (QMS) specialist in Brazil to implement, maintain, and continually improve the QMS in alignment with NBR ISO 9001. You will monitor processes for GMP compliance, prepare essential QMS documentation, and train staff on quality practices.

The role includes internal and supplier audits, CAPA management, and driving continuous improvement across the organization. Requirements include a Bachelor's degree in a related field, knowledge of ISO 9001, and at

Qualifikationen

• Bachelor's degree in a relevant field; postgraduate qualification is preferred.
• Knowledge of NBR ISO 9001 requirements and quality tools.
• Experience with investigations of deviations, nonconformities, and CAPA.
• Internal Auditor certification/training is preferred.

Aufgaben

• Implement, maintain, and improve the QMS per ISO 9001 requirements.
• Monitor processes for GMP compliance and internal procedures.
• Prepare and maintain QMS documentation with traceability and version control.
• Train new employees on QMS requirements and quality culture.
• Develop and monitor KPIs; identify risks and opportunities for improvement.
• Lead internal audits and support external audits.
• Perform supplier audits and manage the customer complaint process.
• Oversee change control, investigate deviations, and verify CAPA effectiveness.
• Communicate waste management activities; support Management Review actions.

Kenntnisse

Attention to detail

Analytical thinking

Problem solving

Communication

Ausbildung

Bachelor's degree in Chemistry, Chemical Engineering, Pharmacy, or related field

Postgraduate degree or certification in Quality Management

Tools

Microsoft Office

QMS software

Internal Auditor training

Jobbeschreibung

Key Responsibilities

• Execute, support, and drive the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with NBR ISO 9001 requirements.
• Monitor organizational processes to ensure compliance with QMS requirements, Good Manufacturing Practices (GMP), and internal procedures.
• Prepare, review, control, and maintain QMS documentation, ensuring proper traceability, version control, and record retention.
• Support the onboarding and training of new employees regarding QMS requirements and the organization’s quality culture.
• Develop, monitor, and report quality performance indicators (KPIs), identifying trends, risks, and opportunities for improvement.
• Deliver and support training related to ISO 9001, QMS procedures, and Good Manufacturing Practices.
• Plan, conduct, and participate in internal audits in accordance with ISO 9001 and ISO 19011 guidelines, and support external audits.
• Perform supplier audits to assess compliance with quality standards, regulatory requirements, and internal supplier qualification processes.
• Manage the customer complaint process, ensuring proper documentation, root‑cause investigation, and implementation of corrective actions.
• Execute and monitor change control activities, assessing risks and potential impacts on the Quality Management System.
• Investigate process deviations, nonconformities, product issues, raw material concerns, packaging material issues, and operational deviations using quality management tools.
• Define, monitor, and verify the effectiveness of corrective and preventive actions, ensuring timely closure.
• Oversee the handling of customer‑returned products from receipt through final disposition in accordance with internal procedures.
• Ensure appropriate communication regarding waste management activities in compliance with QMS requirements and applicable regulations.
• Support follow‑up activities and action plans resulting from Management Review meetings, maintaining accurate records and meeting minutes.
• Actively contribute to continuous improvement initiatives across the Quality Management System.
• Perform other duties and responsibilities as assigned by the immediate supervisor.

Education, Experience, and Language Requirements

Education Required: Bachelor's degree in Chemistry, Chemical Engineering, Pharmacy, or a related field. Preferred: Postgraduate degree, specialization, or certification in Quality Management, Management Systems, or a related discipline.

Knowledge, Skills, and Qualifications Required: Proficiency in Microsoft Office and corporate digital tools. Knowledge and interpretation of NBR ISO 9001 requirements. Internal Auditor certification/training based on NBR ISO 19011. Experience with quality tools applied to investigations of deviations, nonconformities, and corrective and preventive actions. Preferred: Validation and Qualification methodologies. Risk and Opportunity Management. Knowledge of regulatory requirements applicable to veterinary products (MAPA) and household/institutional pesticide products (ANVISA). Experience Required: Previous experience working with Quality Management Systems (QMS). Preferred: Minimum of 3 years of experience in Quality Assurance, Quality Management Systems, or related areas. Languages Required: Fluent Portuguese. Intermediate English. Preferred: Advanced English. Intermediate Spanish.

Behavioral Competencies

Strong attention to detail and commitment to quality. Analytical thinking and problem‑solving skills. Excellent organizational and prioritization abilities. Effective communication and training facilitation skills. Teamwork and cross‑functional collaboration. Proactive mindset with a focus on continuous improvement. Ability to work independently and manage multiple priorities in a dynamic environment.

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too. At Neogen, we are extremely proud of our record of sustained growth, as well as our development and acquisition of advanced technology since our founding in 1982. Neogen has thrived — and will continue to thrive — because our employees thrive here.