Senior AJO Journey Consultant

Elios AI; Brasil; Remote; BRL 240,000 - 360,000; Full time

Job summary

Elios, Inc. is seeking a Senior AJO Journey Consultant to lead hands-on marketing automation and customer journey implementations for enterprise B2C and B2B brands.

You'll design and build journeys in Adobe Journey Optimizer and related stack, tuning personalization to drive engagement and conversions. Fully remote for a 6+ month contract, with responsibilities spanning technical delivery and client advisory.

Qualifications

• Senior-level, hands-on experience implementing enterprise marketing automation and customer journey platforms.
• Adobe Journey Optimizer experience strongly preferred; Marketo, Adobe Campaign, Adobe Target, Salesforce Marketing Cloud, Braze, Responsys, or HubSpot also count.
• Strong grasp of personalization, segmentation, experimentation frameworks, and data-driven optimization.
• Working knowledge of the wider digital marketing ecosystem: CDP, DMP, paid media, identity management, data collection, and privacy regulations.

Responsibilities

• Lead and implement customer journey solutions in Adobe Journey Optimizer, with Marketo, Adobe Campaign, Adobe Target, and the broader experience platform in play depending on the client
• Design personalization, segmentation, and experimentation strategies (A/B and multivariate) that improve engagement and conversion
• Translate business requirements into scalable journey architectures, data structures, and measurable KPIs
• Advise clients on best practices, challenge assumptions when the plan won't hold up, and make prescriptive recommendations
• Set up and troubleshoot API connections between marketing platforms and client systems
• Partner with engagement leadership on executive readouts, escalations, and early risk identification
• Feed structured platform feedback to product and engineering partners so customer needs show up on the roadmap
• Help build delivery frameworks and accelerators that make the next implementation faster
• Mentor other consultants and share what you learn across the team
• Produce unit-tested deliverables and take part in peer testing, from test plans to test scripts

Skills

Senior-level

Adobe Journey Optimizer

Personalization

Data-driven

Tools

HTML

SQL

Postman

APIs

Job description

About the Role

We're hiring a Senior AJO Journey Consultant to lead hands-on marketing automation and customer journey implementations for enterprise B2C and B2B brands. You'll design and build journeys in Adobe Journey Optimizer and the surrounding marketing stack, then stay close enough to the results to tune personalization, testing, and orchestration until they actually move engagement and conversion.

You'll join a large digital consultancy that delivers marketing technology and customer experience programs for some of the biggest brands in the market. The team sits at the point where strategy, data, and platform execution meet, so the work is equal parts technical delivery and client advisory.

This is a fully remote, 6+ month contract. If you're the person clients call when a journey program stalls between the strategy deck and the first live campaign, this role is built for you.

What You'll Do

• Lead and implement customer journey solutions in Adobe Journey Optimizer, with Marketo, Adobe Campaign, Adobe Target, and the broader experience platform in play depending on the client
• Design personalization, segmentation, and experimentation strategies (A/B and multivariate) that improve engagement and conversion
• Translate business requirements into scalable journey architectures, data structures, and measurable KPIs
• Advise clients on best practices, challenge assumptions when the plan won't hold up, and make prescriptive recommendations
• Set up and troubleshoot API connections between marketing platforms and client systems
• Partner with engagement leadership on executive readouts, escalations, and early risk identification
• Feed structured platform feedback to product and engineering partners so customer needs show up on the roadmap
• Help build delivery frameworks and accelerators that make the next implementation faster
• Mentor other consultants and share what you learn across the team
• Produce unit-tested deliverables and take part in peer testing, from test plans to test scripts

Qualifications

Core Experience

• Senior-level, hands-on experience implementing enterprise marketing automation and customer journey platforms
• Adobe Journey Optimizer experience strongly preferred; Marketo, Adobe Campaign, Adobe Target, Salesforce Marketing Cloud, Braze, Responsys, or HubSpot also count
• Strong grasp of personalization, segmentation, experimentation frameworks, and data-driven optimization
• Working knowledge of the wider digital marketing ecosystem: CDP, DMP, paid media, identity management, data collection, and privacy regulations

Technical Skills

• Proficiency in HTML, SQL, and scripting, plus data modeling, campaign logic, and workflow orchestration
• Comfortable building and testing API integrations with Postman or similar tools
• Able to write clear, complete designs for features and sub-systems

Consulting and Communication

• A consultant's instincts: you bring industry perspective, work proactively, and hold your own with executive stakeholders
• Clear communicator who handles ambiguity well and drives work to a defined outcome
• Quick learner who keeps pace with a marketing tech landscape that AI is reshaping fast

Nice to Have

• Experience leading multi-workstream martech or CX programs
• Background in journey design, lifecycle marketing, or marketing analytics
• Adobe Experience Cloud or similar platform certifications

Why Join Us

You'll work alongside consultants and engineers who run some of the most complex journey programs in enterprise marketing, with real influence over how the platforms evolve. The client roster is large and varied, so the problems stay interesting and the work you do here travels well.

If you want to own journey work end to end, from architecture to the numbers it produces, this is a strong place to do it.