Senior Advanced Services Engineer - Middleware

Oracle; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading tech company is seeking a Senior Advanced Services Engineer to deliver high-quality technical services. This role involves designing innovative customer solutions, ensuring satisfaction through implementation and support, and mentoring junior engineers. Candidates should possess a strong IT background and be fluent in English and Portuguese.

Qualificações

• Relevant experience in IT, with a focus on advanced technical roles.
• Strong knowledge of cloud architecture and infrastructure solutions.
• Fluency in English and Portuguese.

Responsabilidades

• Develop understanding of customer requirements and design solutions.
• Oversee implementation of complex systems, ensuring optimal performance.
• Act as a trusted advisor, offering technical advice to enhance usage.

Conhecimentos

Problem-Solving

Communication

Customer Focus

Formação académica

Bachelor's or Master's degree in Computer Science, Engineering or related field

Ferramentas

Oracle Cloud Infrastructure (OCI)

SOA

BPEL

OSB

ODI

Oracle Integration Cloud (OIC)

Java

Python

Descrição da oferta de emprego

Job Description:

As a Senior Advanced Services Engineer, you will play a critical role in delivering high-quality technical services to Oracle’s clients. You will leverage your deep technical expertise to support, design, and implement complex solutions, ensuring customer success and satisfaction.

Key Responsibilities:

• Customer Solutions: Develop a deep understanding of customer requirements and design innovative solutions to meet their business needs.
• Implementation and Support: Oversee the implementation of complex systems and provide ongoing support to ensure optimal performance and customer satisfaction.
• Problem Resolution: Address and resolve critical issues that may arise during implementation or post-implementation phases.
• Consulting and Advisory: Act as a trusted advisor to clients, offering strategic and technical advice to enhance their use of Oracle products and services.
• Knowledge Sharing: Mentor and train junior engineers, sharing best practices and technical knowledge.
• Continuous Improvement: Stay updated with the latest industry trends, technologies, and best practices to continuously improve service delivery.

Qualifications:

• Education: bachelor’s or master’s degree in computer science, Engineering, or a related field. Advanced degrees (e.g., MBA, Ph.D.) are a plus.
• Experience: Relevant experience in IT, with a significant portion in advanced technical roles involving complex implementations and support.
• Technical Skills:
  • Extensive experience with Oracle products and technologies, including Oracle Cloud Infrastructure (OCI), SOA, and BPEL, OSB, ODI, and Oracle Integration Cloud (OIC).
  • Strong knowledge of cloud architecture, infrastructure, and platform solutions.
  • Familiarity with cloud security, cloud migration, and deployment.
  • Knowledge of database skills, networking, DevOps, and automation.
  • Hands-on experience with programming languages such as Java, Python, and others.
  • Experience in Data Management and Data Architectures is a plus.
• Certifications:
  • Relevant Oracle certifications (e.g., Oracle Cloud Infrastructure, Oracle SOA) are highly desirable.
  • Relevant technical certifications in cloud architecture and infrastructure
  • Familiarity with third-party architecture frameworks (e.g., TOGAF).

Skills:

• Problem-Solving: Strong analytical skills with the ability to solve complex technical issues. Ability to understand complex customer ecosystems and translate needs into solutions.
• Communication: Excellent verbal and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders.
• Customer Focus: Strong customer service orientation with a commitment to customer success and satisfaction.
• Languages: Fluency in English and Portuguese.

Career Level - IC4