Senior Account Manager Brazil

Search Recursos Humanos; São Paulo; On-site; BRL 180,000 - 280,000; Full time

Job summary

Search Recursos Humanos in Brazil seeks a Senior Account Manager to manage a portfolio of strategic customers, focusing on long-term relationships, retention, and revenue growth. The role requires traveling across Brazil and collaborating with internal teams to meet commercial targets.

You will identify new opportunities, develop commercial plans, and manage negotiations and renewals. The ideal candidate has proven experience in strategic account management, strong negotiation skills, and the

Qualifications

• Proven experience in managing strategic accounts.
• Strong negotiation and deal-closing skills.
• Ability to develop and execute account plans.
• Willingness to travel across Brazil.

Responsibilities

• Manage a portfolio of strategic accounts and build long-term relationships.
• Develop account plans focused on retention and revenue growth.
• Identify cross-selling opportunities across products.
• Lead full sales cycle from opportunity to closure.
• Conduct regular meetings to review performance and opportunities.
• Negotiate contracts and renewals in line with policies.
• Maintain CRM records, forecasts, and pipeline.
• Collaborate with Sales, Marketing, Product, Finance, and Operations.
• Travel to meet customers across Brazil as required.

Skills

Account management

Relationship building

Negotiation

Strategic sales planning

Cross-functional collaboration

Tools

CRM systems

Job description

We are looking for an experienced Senior Account Manager to manage and develop a portfolio of strategic customers in Brazil, focusing on building long-term business relationships, customer retention, and revenue growth.

The professional will be responsible for identifying new business opportunities within the assigned portfolio, developing commercial plans to expand existing accounts, and managing negotiations, contract renewals, and sales opportunities. This role will also involve working closely with internal departments and established business partners to meet customer needs and achieve commercial targets.

Key Responsibilities

• Manage a portfolio of strategic accounts, building strong relationships with customer decision-makers and key stakeholders.
• Develop and execute account plans focused on customer retention, revenue growth, and contract renewals.
• Identify cross-selling and upselling opportunities across relevant products and solutions.
• Manage the entire sales cycle, from opportunity identification to deal closure.
• Conduct regular customer meetings to review performance, present solutions, and identify new business opportunities.
• Lead commercial negotiations and contract renewals in accordance with company policies and guidelines.
• Take ownership of individual sales, growth, retention, and pipeline targets.
• Maintain accurate customer records, sales activities, opportunities, and forecasts in CRM systems.
• Monitor account performance, customer satisfaction, renewal rates, and sales conversion indicators.
• Collaborate with Sales, Marketing, Product, Finance, Operations, and Customer Experience teams.
• Analyze market information, competitor activities, and commercial performance to identify business opportunities.
• Travel to meet customers across Brazil and other regional markets as required.