SAP S/4 Consultant

USER EXPERIENCE RESEARCHERS PTE. LTD; Região Norte; Presencial; BRL 120 000 - 160 000; Tempo integral

Resumo da oferta

USER EXPERIENCE RESEARCHERS PTE. LTD is seeking an experienced SAP Finance Support Analyst (S/4HANA) to provide Level 2 support for Finance and Operations applications.

You will handle incidents, changes, and releases through ITSM processes, and coordinate with Finance teams. The role emphasizes reviewing vendor deliverables, coordinating UAT, and ensuring regulatory and governance compliance across Finance activities.

Qualificações

• Minimum 3–5 years' experience in SAP Finance application support (S/4HANA).
• Primary knowledge in FICO modules (GL, AP, AR, AA, CO), with cross-cover to other Finance/Operations areas.
• Familiarity with ITSM processes (incident, problem, change, release management).
• University degree in Computer Science, Information Management or equivalent.
• SAP Finance certifications preferred.

Responsabilidades

• Provide Level 2 support for Finance and Operations applications through ITSM processes (incidents, service requests, changes, problems, releases).
• Manage enhancements and problem investigations, ensuring root cause resolution and permanent fixes.
• Review vendor deliverables, including functional designs, configurations, and fixes, to ensure alignment with Finance/Operation requirements and applicable organisational standards.
• Manage UAT activities for Finance/Operation changes, including test case preparation, user coordination, and deployment validation.
• Collaborate with the Finance Support Lead, other analysts, relevant internal teams, and vendors on upgrades, release testing, and cross-functional enhancements.
• Maintain accurate documentation, SOPs, test scripts, and knowledge-sharing artefacts for Finance support.
• Ensure compliance with governance, audit, and statutory requirements in all Finance system activities.
• Engage with Finance leadership, Finance teams, Operations teams, and auditors to align solutions and resolve issues.
• Participate in team training and cross-learning sessions to build redundancy and shared expertise.

Conhecimentos

Analytical skills

Problem solving

Documentation

Communication

Team collaboration

Vendor review

Formação académica

Bachelor's degree

Ferramentas

SAP S/4HANA

ITSM

Descrição da oferta de emprego

Key Responsibilities:

• Provide Level 2 support for Finance and Operations applications through ITSM processes (incidents, service requests, changes, problems, releases).
• Manage enhancements and problem investigations, ensuring root cause resolution and permanent fixes.
• Review vendor deliverables, including functional designs, configurations, and fixes, to ensure alignment with Finance/Operation requirements and applicable organisational standards.
• Manage UAT activities for Finance/Operation changes, including test case preparation, user coordination, and deployment validation.
• Collaborate with the Finance Support Lead, other analysts, relevant internal teams, and vendors on upgrades, release testing, and cross-functional enhancements.
• Maintain accurate documentation, SOPs, test scripts, and knowledge-sharing artefacts for Finance support.
• Ensure compliance with governance, audit, and statutory requirements in all Finance system activities.
• Engage with Finance leadership, Finance teams, Operations teams, and auditors to align solutions and resolve issues.
• Participate in team training and cross-learning sessions to build redundancy and shared expertise.

Minimum Years of Experience and Knowledge

• Minimum 3–5 years' experience in SAP Finance application support (S/4HANA).
• Primary knowledge in FICO modules (GL, AP, AR, AA, CO), with ability to cross-cover other Finance and Operations areas.
• Familiarity with ITSM processes (incident, problem, change, release management).

Minimum Education / Other Technical / Professional Qualification Level

• University degree in Computer Science, Information Management or equivalent.
• SAP Finance certifications preferred.

Skills and Abilities

• Strong analytical and problem-solving skills.
• Ability to support financial close and reconciliation processes.
• Good documentation, testing, and communication skills.
• Ability to review vendor deliverables and ensure compliance with requirements.
• Collaborative team player, willing to cross-cover and support multiple Finance/Operations domains.