Salesforce Business System Analyst Em Cascavel (pi)

CriticalRiver Inc.; Piauí; Presencial; BRL 89 280 - 133 920; Tempo integral

Resumo da oferta

A CriticalRiver Inc. em Piauí está buscando um Analista de Sistemas de Negócios Salesforce para coletar e documentar requisitos de negócios. O candidato ideal terá experiência em Salesforce e habilidades em gestão de stakeholders.

Responsabilidades incluem atuar como ponte entre as equipes de negócios e técnicas, traduzindo necessidades em requisitos funcionais e otimizando sistemas. A posição oferece um ambiente dinâmico e desafiador.

Qualificações

• 3-6 anos de experiência como Analista de Negócios com experiência na plataforma Salesforce.
• Sólido entendimento do Salesforce Sales Cloud e/ou Service Cloud.
• Experiência em coleta e documentação de requisitos.

Responsabilidades

• Reunir e documentar requisitos de negócios para implementações e melhorias no Salesforce.
• Traduzir necessidades de negócios em requisitos funcionais e histórias de usuários.
• Atuar como ponte entre equipes de negócios e equipes técnicas.

Conhecimentos

Análise de negócios

Consultoria Salesforce

Documentação de requisitos

Gestão de Stakeholders

Metodologias Agile/Scrum

Resolução de Problemas

Descrição da oferta de emprego

Cargo:

Salesforce business system analyst em cascavel (PI) – cascavel

Requisitos:

Job Title: Salesforce Business Systems Analyst (BSA)

Location: LATAM

Duration: 6-12 months

Job Summary: We are looking for a Salesforce Business Systems Analyst (BSA) with strong experience in gathering business requirements, translating them into functional specifications, and supporting Salesforce implementation and enhancements. The ideal candidate will work closely with business stakeholders, product owners, and technical teams to deliver scalable Salesforce solutions that support business processes.

Key Responsibilities:

• Work with business stakeholders to gather, analyze, and document business requirements for Salesforce implementations and enhancements.
• Translate business needs into functional requirements, user stories, and process flows.
• Act as a bridge between business teams and technical teams to ensure accurate implementation of requirements.
• Configure and support Salesforce features including Sales Cloud, Service Cloud, workflows, validation rules, reports, and dashboards.
• Participate in solution design discussions and recommend best practices within the Salesforce ecosystem.
• Support UAT (User Acceptance Testing) by preparing test cases, coordinating with stakeholders, and ensuring requirements are met.
• Assist in data migration, integration requirements, and system documentation.
• Provide production support and troubleshooting for Salesforce issues.
• Maintain clear documentation including BRDs, FRDs, user stories, and process diagrams.
• Collaborate with cross-functional teams to drive continuous improvement and system optimization.

Required Qualifications:

• 3–6 years of experience as a Business Analyst with Salesforce platform exposure.
• Strong understanding of Salesforce Sales Cloud and/or Service Cloud.
• Experience with requirements gathering, documentation, and stakeholder management.
• Knowledge of Agile/Scrum methodologies.
• Ability to create user stories, acceptance criteria, and functional specifications.
• Experience with Salesforce reporting, dashboards, and basic configuration.
• Strong analytical, communication, and problem-solving skills.

Salário:

A Combinar

Benefícios:

Não informado

Informações adicionais:

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