Salesforce Business System Analyst Em Cuiabá (se)

CriticalRiver Inc.; Sergipe; Presencial; BRL 89 280 - 133 920; Tempo integral

Resumo da oferta

A CriticalRiver Inc. está buscando um Salesforce Business Systems Analyst (BSA) para atuação em Cuiabá (SE). O candidato ideal terá de 3 a 6 anos de experiência em análise de negócios, especificamente no Salesforce, e será responsável por coletar e documentar requisitos, traduzir necessidades em especificações funcionais e apoiar implementações do Salesforce. O trabalho envolve colaboração em equipe, conforme metodologias Agile e Scrum, com ênfase na melhoria contínua e suporte pós-implementação. Salário a combinar.

Qualificações

• 3–6 anos de experiência como analista de negócios com experiência na plataforma Salesforce.
• Forte compreensão do Salesforce Sales Cloud e/ou Service Cloud.
• Experiência em coleta de requisitos e gerenciamento de stakeholders.

Responsabilidades

• Coletar e documentar requisitos de negócios para implementações Salesforce.
• Traduzir necessidades de negócios em requisitos funcionais e histórias de usuários.
• Suportar testes de aceitação e participação em discussões de design.

Conhecimentos

Análise de requisitos

Salesforce Sales Cloud

Metodologias Agile/Scrum

Comunicação

Resolução de problemas

Descrição da oferta de emprego

Cargo:

Salesforce business system analyst em cuiabá (SE) – cuiabá

Requisitos

Job Title: Salesforce Business Systems Analyst (BSA)

Location: LATAM

Duration: 6-12 months

Job Summary:

We are looking for a Salesforce Business Systems Analyst (BSA) with strong experience in gathering business requirements, translating them into functional specifications, and supporting Salesforce implementation and enhancements. The ideal candidate will work closely with business stakeholders, product owners, and technical teams to deliver scalable Salesforce solutions that support business processes.

Key Responsibilities

• Work with business stakeholders to gather, analyze, and document business requirements for Salesforce implementations and enhancements.
• Translate business needs into functional requirements, user stories, and process flows.
• Act as a bridge between business teams and technical teams to ensure accurate implementation of requirements.
• Configure and support Salesforce features including Sales Cloud, Service Cloud, workflows, validation rules, reports, and dashboards.
• Participate in solution design discussions and recommend best practices within the Salesforce ecosystem.
• Support UAT (User Acceptance Testing) by preparing test cases, coordinating with stakeholders, and ensuring requirements are met.
• Assist in data migration, integration requirements, and system documentation.
• Provide production support and troubleshooting for Salesforce issues.
• Maintain clear documentation including BRDs, FRDs, user stories, and process diagrams.
• Collaborate with cross-functional teams to drive continuous improvement and system optimization.

Required Qualifications

• 3–6 years of experience as a Business Analyst with Salesforce platform exposure.
• Strong understanding of Salesforce Sales Cloud and/or Service Cloud.
• Experience with requirements gathering, documentation, and stakeholder management.
• Knowledge of Agile/Scrum methodologies.
• Ability to create user stories, acceptance criteria, and functional specifications.
• Experience with Salesforce reporting, dashboards, and basic configuration.
• Strong analytical, communication, and problem-solving skills.

Salário

A Combinar

Benefícios

Não informado