Sales Team Leader (Long Tail)

JoomPro Brasil; São Paulo; Presencial; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

An innovative company is seeking a dynamic Sales Team Leader to drive inbound sales from the long-tail customer segment. This role involves optimizing processes, leading a dedicated team, and enhancing customer engagement strategies. With a focus on data-driven decisions and collaboration across global teams, you'll play a crucial part in achieving sales targets. The position offers a competitive compensation package, flexible working hours, and a supportive environment that values professional growth and community engagement. If you're passionate about sales and team leadership, this is the perfect opportunity for you.

Serviços

Performance-based bonuses

Flexible hours

30 days of paid annual leave

Extended health insurance

Transportation allowance

Daily meal allowance

100% paid sick leave

Team building activities

Knowledge-sharing meetings

Opportunities for internal promotions

Qualificações

• 5+ years in sales operations or inbound sales.
• 3+ years in leadership roles managing teams.
• Strong analytical skills and data-driven decision-making.

Responsabilidades

• Lead team managing inbound sales from long-tail customers.
• Analyze sales processes to identify and implement improvements.
• Generate reports on sales performance and customer behavior.

Conhecimentos

Sales Operations

Inbound Sales

Leadership

Data Analysis

Communication Skills

HubSpot CRM

Customer Engagement

Ferramentas

HubSpot CRM

Descrição da oferta de emprego

JoomPro is a tech enabled turnkey solution for B2B importing goods from China. We aspire to create a new level of service in the wholesale purchasing market. We want to give everyone from anywhere in the world an opportunity to order goods from factories in China (and other countries in future) quickly, easily, and safely.JoomPro is one of the key businesses of Joom, international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes other businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany, and Joom Pulse, data platform that provides analytics and recommendations for marketplace sellers. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil and Portugal. Joom Group has HQ in Lisbon, Portugal.

Now we are looking for a Sales Team Leader for the Long Tail Team in Brazil to manage the team responsible for the inbound sales from long-tail customer segment and optimize the processes.

Key Responsibilities

• Team Management:
  • Lead the team responsible for managing inbound sales from long-tail customer segment.
  • Set clear performance expectations and conduct regular performance reviews.
  • Encourage a customer-centric approach within the team.
  • Manage team operational tasks and keep the momentum with the team.
• Process Optimization:
  • Analyze sales of Small Batches to identify drop-off points and implement improvements.
  • Collaborate with the whole Sales area to achieve targets and improve processes.
  • Monitor and manage the internal sales process for Small Batches.
• Customer Engagement:
  • Develop strategies to increase conversion rates for self-service customers.
  • Implement feedback mechanisms to gather customer insights and inform service improvements.
  • Coordinate with the Marketing team to align promotional activities with sales objectives.
• Reporting and Analysis:
  • Generate regular reports on sales performance, Small Batches traffic, and customer behavior.
  • Use data analytics to inform decision-making and strategic planning.
  • Present findings and recommendations to senior management.
  • Report on Sales progress and results

Requirements

• 5+ years of experience in sales operations, inbound sales, digital sales, or inside sales.
• 3+ years of experience in leadership/coordination roles (as a Team Lead, Supervisor, or similar).
• Proven experience leading operational teams with high-volume routines.
• Strong ability to build, document, and follow sales processes with discipline.
• HubSpot CRM proficiency (mandatory): pipeline management, workflows, reporting.
• Fluent in English.
• Excellent communication skills (verbal and written).
• Strong analytical skills: able to read dashboards and make data-driven decisions.
• Self-starter, organized, and hands-on with a mindset of continuous improvement.

We are offering

• Compensation Package: base salary + performance-based bonuses, CTL employment
• Global Team & Growth: work with colleagues across Portugal, Brazil, Latvia and China, with opportunities for internal promotions, trainings, professional events, and English classes
• Office-first: flexible hours with a possibility to work remotely 52 days per year, 30 days of paid annual leave
• Care for Joomers: extended health insurance for the employees, their spouses, and children, including dental care coverage, transportation and daily meal allowance, and 100% paid sick leave
• Team Bonding & Engagement: annual team building activities, knowledge-sharing meetings, and a strong sense of community

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