Are you a sales professional with a passion for Events and Tourism?
Would you like to build your career with a creative and innovative team?
About our Team
We focus on luxury tourism events and are dedicated to innovation. We are constantly seeking new ways to engage our audience, prioritizing digital techniques and encouraging each team member to take ownership of their area of expertise. This provides an exceptional opportunity to develop your skills and learn new ones with the support and guidance of an experienced team.
About the Role
This role will focus on the acquisition and retention of customers for ILTM Latin America and ILTM North America.
Responsibilities:
15% of your time/responsibility
Commercial Growth:
- Develop an understanding of the shows market, its vendors, and needs.
- Build long-term relationships with customers, understanding their businesses and marketing needs, and be recognized as part of the industry.
- Sell to senior-level prospects and customers, balancing face-to-face and telephone sales to achieve new business and increase revenues from existing customers.
- Manage floor plans and allocate stand space in conjunction with the Sales Team Manager.
- Effectively manage CRM campaigns across multiple events.
- Accurately report progress through weekly sales reports and forecast revenue projections to aid planning.
- Sell exhibition space, digital products, and sponsorships to current and new exhibitors, via phone and face-to-face as needed.
- Attend Reed Exhibitions and competitor events domestically and internationally to maintain relationships, expand the database, and prospect for new business.
- Work closely with the Sales Team Manager to meet sales targets.
- Use data to inform decision-making and build insights into client and industry performance.
- Promote a suite of products that help clients achieve objectives, including participation at events, digital products, sponsorship, and branding opportunities.
- Develop expertise in show markets, vendors, and industry needs.
25% of your time/responsibility
New Business Acquisition:
- Understand the importance of attracting new companies to participate and engage with our brands.
- Attend industry, competitor, and trade association events to gather market intelligence, maintain and create relationships, and prospect for new business.
- Identify and engage potential exhibitors and sponsors, leveraging existing networks and building new relationships.
20% of your time/responsibility
Customer Optimization:
- Act as a trusted advisor, sharing industry knowledge and best practices to inspire customers.
- Engage clients both face-to-face and digitally, multithreading relationships to understand their value drivers across various dimensions.
- Use data to demonstrate the value of participation, identify opportunities, and increase order values.
20% of your time/responsibility
Collaboration:
- Be a team player with strong communication skills, committed to an inclusive environment.
- Work across functions such as operations, marketing, finance, and branding to deliver value.
- Manage CRM campaigns effectively and ensure compliance with policies and regulations, promoting ethical practices.
10% of your time/responsibility
Performance & Development:
- Ensure accurate recording of customer interactions in Salesforce and maintain a reliable pipeline for reporting.
- Seek opportunities for personal growth, be open to feedback, and reflect on performance KPIs.
10% of your time/responsibility
Industry Expert:
- Develop expertise in macro and micro industry trends across geographies/industries.
- Stay ahead of future trends and emerging technologies, representing RX Global at industry events.
- Attend global competitor events to maintain relationships and prospect for new business.
Critical Skills/Knowledge/Competencies:
- Team-oriented with a collaborative sales approach.
- Growth mindset with willingness to take risks and learn from failures.
- Ability to adapt in a fast-paced environment.
- Excellent communication and presentation skills.
- Entrepreneurial, highly organized, and capable of managing time effectively.
- High emotional intelligence for relationship building.
- Proven consultative sales skills.
Qualifications / Experience:
- Experience in tourism and hospitality is desirable.
- Exhibition/media sales experience is desirable.
- Fluent English skills required.
We are committed to a fair, equitable, and inclusive work environment, complying with local laws and providing accommodations when needed. Qualified applicants are considered without regard to characteristic protected by law.