Sales Enablement Specialist

Exxon Mobil; Curitiba; Presencial; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Sales Enablement Specialist to join their dynamic Product Solutions Department. This role is pivotal in fostering relationships with customers and supporting the sales team through various routine and non-routine activities. You will engage directly with diverse teams, focusing on communication, coordination, and problem-solving to enhance customer satisfaction. If you are an organized self-starter with a knack for analytics and a passion for continuous improvement, this opportunity could be your next career milestone. Join a forward-thinking company that values innovation and teamwork!

Qualificações

• 3+ years of experience in customer-facing roles.
• Fluent in English with strong interpersonal skills.

Responsabilidades

• Support the Sales Team by managing customer relationships.
• Coordinate price management and customer fee activities.

Conhecimentos

Microsoft Office

Communication Skills

Problem-Solving

Critical Thinking

Customer Service

Analytical Skills

Formação académica

University degree in a technical field

Business Administration

Ferramentas

CRM Tools

Excel (Advanced Features)

Descrição da oferta de emprego

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At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we canwork together .

More About Us

Come be part of the Product Solutions Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe. Our offices are located in Brazil, USA, Europe and Asia.

What role you will play in our team

Within a team of Sales Enablement Specialists (SES), your role is to support the Americas-based Sales Team, developing relationships with a portfolio of customers and acting as the primary commercial contact for both routine and certain non-routine sales activities. You will regularly interface with Customers, Sales Representatives and Sales Management, Customer Service, Supply Chain, and Accounts Receivable teams. This role is very much centered on communication, coordination, problem-solving and prioritization rather than data entry or administrative repetition.

What you will do

• Routine process activities include price management, coordination of periodic rebate payouts and customer fees, forecast adjustment, sample management, coordination of account set-up, and transactional escalations (customer-specific situations which are escalated by our Customer Service, Supply Chain, or Accounts Receivable teams).
• Identify and support continuous improvement initiatives.
• Additional responsibilities can include preparing and analyzing data sets, ad hoc external requests, supporting CRM tools, and representing Sales in audits and assessments.

About you

Job Requirements
• University degree in a technical field, business administration, or similar
• 3+ years prior work experience; previous customer-facing experience is beneficial but not required
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Outlook; working knowledge of advanced Excel features (pivot tables or macros) beneficial
• Fluent English is a must
• Strong interpersonal and communication skills
• Highly organized with ownership mindset and a sense of urgency towards customer satisfaction
• Able to use analytics and critical thinking to bring insights and identify opportunities based on data or observations
• Inner motivation to seek out opportunities; self-starter
• Objectively evaluate problems, formulate solutions in a fast-paced environment

Please note benefits may be changed from time to time without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

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Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

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