Sales Clinical Support Coordinator

Philips International; Brasil; Presencial; BRL 90 000 - 150 000; Tempo integral

Resumo da oferta

Philips is seeking a Sales Clinical Support Coordinator to lead deployment and optimization of advanced healthcare applications, leveraging clinical and technical expertise to streamline workflows and ensure regulatory compliance.

You will develop training, onboarding resources, and educational materials, provide expert application support, analyze workflows, and tailor Philips solutions to meet customer needs in diverse healthcare environments.

Qualificações

• Bachelor’s degree in Biomedicine or Radiologic Technology with relevant clinical certification.
• Minimum 3 years of experience with bachelor's or 1 year with master's in clinical applications or related healthcare roles.
• 7+ years preferred in clinical applications, biomedical technologies, or as an Application Specialist.
• Strong English and Spanish communication, stakeholder management, regulatory compliance, and data analysis skills.

Responsabilidades

• Develop and deliver advanced clinical training programs and onboarding resources.
• Provide expert application support and guidance to healthcare professionals.
• Analyze clinical workflows, conduct post-sales assessments, and optimize performance.
• Customize Philips clinical applications to meet customer requirements and ensure regulatory compliance.

Formação académica

Biomedicine or Radiologic Technology degree

Descrição da oferta de emprego

Sales Clinical Support Coordinator

Lead the deployment and optimization of advanced healthcare applications by leveraging deep clinical and technical expertise to streamline complex workflows, ensure seamless system integration, drive operational excellence, and maintain the highest standards of regulatory compliance and patient safety.

Your role: Develop and deliver advanced clinical training programs, onboarding resources, and educational materials that enhance user proficiency, satisfaction, and continuous professional development. Provide expert application support and guidance by applying advanced clinical and technical knowledge, while effectively communicating with healthcare professionals to drive successful adoption of Philips solutions. Analyze clinical workflows and operational processes, conduct post-sales assessments, and deliver tailored recommendations that optimize application performance, workflow efficiency, and patient care outcomes. Customize and implement Philips clinical applications to meet customer requirements, ensuring seamless integration, optimal system performance, and strict compliance with regulatory standards and internal protocols. Build strong partnerships with healthcare stakeholders, document implementation activities and outcomes, drive continuous improvement through user feedback and performance metrics, and support the development of team members to achieve organizational goals.

You're the right fit if:

• Bachelor’s degree in Biomedicine or Radiologic Technology required, with relevant clinical certification in the field.
• Minimum 3 years of experience with a bachelor's degree or 1 year with a master's degree in clinical applications, Business Development, Clinical Sales, Sales Support, or related healthcare environments.
• Preferred experience includes 7+ years supporting clinical applications, biomedical technologies, healthcare customer environments, or serving as an Application Specialist or Clinical Coordinator.
• Strong skills in clinical and medical affairs, customer training and support, stakeholder management, sales presentations, regulatory compliance, needs assessment, competitor analysis, technical product expertise, data analysis and interpretation, customer satisfaction, feedback management, and advanced English and Spanish communication and presentation skills.

How we work together Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

We believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters.

That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights