Rappi B2B Head Brazil (BR)

Rappi

São Paulo

On-site

BRL 350,000 - 650,000

Full time

10 days ago

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Job summary

Rappi Brazil is seeking a Cargo Commercial Senior Manager to own end-to-end BR B2B commercial initiatives, from prospecting to go-live and ongoing optimization. You will build strong relationships with partner executives and lead cross-functional efforts across commercial, operations, and product to drive growth.

The role demands 7+ years in complex commercial roles, fluency in Portuguese and English, and a data-driven, entrepreneurial mindset.

Qualifications

7+ years managing business relationships in negotiation and/or commercial roles.
Fluency in Portuguese (Brazil) and English; Spanish is a plus.
Bachelor’s degree in Business Administration or Engineering or related field.

Responsibilities

Own end-to-end commercial process from prospecting to go-live and quality follow-up.
Live Ops Tracking: define workflows and channels for escalated cases.
Account Management and Growth: maximize partner reach and profitability; accountable for BR B2B results.
Product and Technology Alignment: identify opportunities across B2B solutions and align with Product roadmaps.
Senior Stakeholder & Executive Engagement: lead high-value pitches and manage C-level relationships.

Skills

AI mindset

Sales strategy

Stakeholder management

Negotiation

Data analysis

Account management

Communication

Entrepreneurial

Portuguese fluency

English fluency

Spanish helpful

Education

Bachelor's degree in Business Administration or Engineering

Tools

Excel/Sheets

CRM tools

Data pipelines

Job description

Can you build one of the largest B2B commercial & logistics ecosystems in Brazil?

Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer, and continue expanding throughout the Latin American continent. Rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability, or background. You'll be most welcome here!At Rappi, commercial work is not just managing accounts: it is building relationships that grow our partners and ourselves simultaneously. We are looking for a Cargo Commercial Senior Manager who turns every opportunity into a story of sustained growth.

1. Process and Operational Excellence
Own the end-to-end commercial process, prospecting, onboarding, pricing approval, contract signature, go-live and quality follow-up, keeping every flow simple and bottleneck-free, and maximizing automation and self-service for Rappi and partners alike.
2. Live Ops Tracking
Provide support and ensure operations run in accordance with agreed standards, defining workflows and channels for escalated cases.
3. Account Management and Growth
Define the value Rappi delivers to each partner, maximizing reach and penetration. Fully accountable for BR B2B commercial results: order volume and profitability.
4. Product and Technology Alignment
Identify technology and development opportunities across B2B solutions, partnering with Product so roadmaps reflect commercial priorities.
5. Senior Stakeholder & Executive Engagement
Lead high-value pitches and manage relationships with C-level executives, CEOs, COOs and heads of logistics at large enterprise accounts.
7+ years managing business relationships in negotiation and/or commercial roles
AI-first mindset: AI models, data workflows (MCP, RAG), and agent-building for automation
Proven track record hitting sales goals on complex, cross-functional projects
Demonstrated ability to engage and influence senior/C-level stakeholders at large enterprise accounts
Bachelor’s degree, preferably in Business Administration or Engineering
Native or fluent Portuguese (Brazil's primary business language)
Strong communication and stakeholder management skills
Entrepreneurial, analytical, “roll up your sleeves” mindset
Fluent in Portuguese and English, nice to have Spanish