Químico administrativo Lab

Agilent Technologies; Anápolis; On-site; BRL 60,000 - 90,000; Full time

Job summary

Agilent Technologies is seeking an Enterprise Program Administrator for its Brazil Customer Service Organization. The role involves managing operational and administrative processes, ensuring excellent service delivery, and working closely with both internal and external customers.

The ideal candidate will have a degree in Chemistry or a related field, with at least 2 years of relevant experience in a laboratory setting. Strong problem-solving abilities and advanced communication skills in English are essential.

Qualifications

• 2+ years of experience in a scientific or quality control lab or comparable experience.
• Advanced or fluent in English.

Responsibilities

• Support operational, administrative, and logistics processes.
• Respond to customer requests and inquiries.
• Manage purchasing processes of materials and services.
• Oversee the registration of new suppliers and payment of invoices.
• Control billing services and inventory management.
• Track service providers metrics.

Skills

Problem solving

Verbal communication

Written communication

Detail-oriented

Team collaboration

Planning and organization

Adaptability to process changes

Education

Graduated in Chemistry, Chemical Engineering, Pharmacy or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com .

Job Description

As Enterprise Program Administrator you will be responsible for operational, administrative and logistics processes in the Brazil Customer Service Organization and interfaces with external and internal customers, service providers and suppliers.

Key Responsibilities

• Support in operational, administrative and logistics processes
• Respond to customer requests and inquiries
• Purchasing processes of materials and services
• Registration of new suppliers
• Payment of invoices
• Billing services control
• Inventory equipment management
• Sending and receiving equipment for maintenance abroad and to customers
• Sending equipment kits and supplies to service providers and remote employees
• Check and audit expenses reporting of remote employees and service providers
• Tracking service providers metrics
• Solve a broad range of problems varying in complexity, involving multi-departments
• Provide customers with the highest quality of products and services
• Essential to demonstrate great sense of responsibility, ethical posture, and compliance with policies and standards of Agilent Technologies.

Qualifications

• Graduated in Chemistry, Chemical Engineering, Pharmacy or equivalent area
• 2+ years working in a scientific or quality control lab or comparable experience
• Excellent problem solving and verbal and written communication skills
• Detail-oriented person
• Demonstrated effectiveness working in a team environment
• Strong planning, organizational skills and sense of urgency
• Demonstrated ability to successfully direct the actions of others
• Ability to work with team members remotely
• Understand and apply appropriate quality improvement processes
• Demonstrated ability to adjust quickly to process and policy changes
• Concentration Capacity
• Excellent keyboarding skills and knowledge of PC applications - including Microsoft Office (Word, Excel and Power Point)
• Advanced or fluent in English

Additional Information

All your information will be kept confidential according to EEO guidelines.