Project Manager - Salesforce (LATAM)

fusionSpan; Brasil; Teletrabalho; BRL 111 600 - 167 400; Tempo integral

Resumo da oferta

A technology consulting company is seeking a Project Manager to lead medium and large-scale IT projects, primarily utilizing the Salesforce platform. This fully remote role requires at least 2 years of project management experience, focusing on collaborative work, agile methodologies, and client satisfaction. Ideal candidates will have a detail-oriented approach and the ability to navigate challenges within project budgets and schedules, ensuring successful outcomes and high client satisfaction.

Qualificações

• Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams.
• Experience managing project risks and controlling scope, budget, and schedule.
• Detail-oriented and highly organized.

Responsabilidades

• Lead medium and large-scale IT projects leveraging the Salesforce platform.
• Collaborate with teams to define project scope and budget.
• Plan projects from initiation to launch using agile methodologies.
• Manage cross-functional teams and communicate project status.
• Maintain high levels of client satisfaction through seamless project experiences.

Conhecimentos

Understanding of agile methodologies

Project management experience

Detail-oriented

Highly organized

Ferramentas

Salesforce

Jira

Confluence

Google Drive

Asana

Descrição da oferta de emprego

fusionSpan is a dynamic hybrid and remote work environment, that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Location: Remote from Latin American Countries. This position is 100% remote. You will be required to work from 9:00 am to 5:30 pm EST.

Responsibilities

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
• Plan projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand‑ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
• Manage and motivate cross‑functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
• Maintain high levels of client satisfaction by delivering seamless project experiences.
• Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.

Required Qualifications

• Understanding of agile methodologies, scrum, waterfall, and software development processes.
• Minimum 2 years of project management experience, with a proven track record of leading cross‑functional teams on successful technical projects in a consulting environment.
• Experience managing project risks and controlling scope, budget, and schedule.
• Detail‑oriented and highly organized.

Preferred Qualifications

• Salesforce or any enterprise CRM knowledge.
• Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.