Programme Executive (ID: 712207)

PERSOL; Região Norte; Presencial; BRL 45 000 - 78 000; Tempo integral

Resumo da oferta

PERSOL Brazil is seeking a Programme Coordinator to support seniors and caregivers through coordination, evaluation, and reporting of community programmes. You will work with internal teams to implement pilot initiatives and ensure stakeholder updates are timely.

You will prepare materials, collect data, manage client engagement, and help gather feedback to improve services. Experience in healthcare or community care and proficiency with Google Workspace are preferred.

Qualificações

• Diploma or degree in Healthcare, Gerontology, Social Work, Psychology, Public Health, Business, or related field.
• Minimum 2 years’ relevant experience in healthcare or community care is preferred.
• Strong customer service and communication skills; ability to engage with various stakeholders effectively.
• Proficient in Google Workspace and Microsoft Office applications.

Responsabilidades

• Facilitate the coordination, implementation, and evaluation of programmes for seniors and caregivers.
• Collaborate with internal teams to ensure effective execution of programmes and pilot initiatives.
• Prepare programme materials, reports, and updates for stakeholders.
• Conduct assessments, collect data, and manage client engagement to enhance programme participation.
• Gather and analyse feedback from clients and caregivers to inform service improvements.
• Observe programme operations and client interactions for continuous quality enhancement.
• Foster partnerships with community organisations and stakeholders to support programme initiatives.
• Organise stakeholder engagement activities, ensuring effective communication and collaboration.
• Support the recruitment, onboarding, and supervision of volunteers and community associates.
• Maintain accurate databases, attendance records, and administrative documentation relevant to programme operations.
• Assist with grant preparation and ensure compliance with audit requirements.

Conhecimentos

Customer service

Communication

Stakeholder engagement

Formação académica

Diploma or degree in Healthcare, Gerontology, Social Work, Psychology, Public Health, Business, or related fields

Ferramentas

Google Workspace

Microsoft Office

Descrição da oferta de emprego

Responsibilities:

• Facilitate the coordination, implementation, and evaluation of programmes for seniors and caregivers.

• Collaborate with internal teams to ensure the effective execution of programmes and pilot initiatives.

• Prepare programme materials, reports, and updates for stakeholders.

• Conduct assessments, collect data, and manage client engagement to enhance programme participation.

• Gather and analyse feedback from clients and caregivers to inform service improvements.

• Observe programme operations and client interactions for continuous quality enhancement.

• Foster partnerships with community organisations and stakeholders to support programme initiatives.

• Organise stakeholder engagement activities, ensuring effective communication and collaboration.

• Support the recruitment, onboarding, and supervision of volunteers and community associates.

• Maintain accurate databases, attendance records, and administrative documentation relevant to programme operations.

• Assist with grant preparation and ensure compliance with audit requirements.

Requirements:

• Diploma or degree in Healthcare, Gerontology, Social Work, Psychology, Public Health, Business, or related fields.

• A minimum of 2 years’ relevant experience in the healthcare or community care sector is preferred.

• Strong customer service and communication skills, with the ability to engage with various stakeholders effectively.

• Proficient in Google Workspace and Microsoft Office applications.