Professional Services Consultant

Fortinet, Inc.; Rio de Janeiro; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um Arquiteto de Serviços Profissionais para integrar sua equipe na LATAM. Este papel crucial envolve atuar como ponto de contato técnico com os clientes, guiando-os em soluções de segurança complexas. O candidato ideal terá experiência em arquitetura de sistemas e um forte conhecimento em tecnologias de segurança cibernética. Com a flexibilidade de trabalhar remotamente e a necessidade de visitas ocasionais aos clientes, esta posição oferece um equilíbrio perfeito entre trabalho e vida pessoal. Se você está pronto para enfrentar desafios técnicos e ajudar empresas a otimizar suas infraestruturas de segurança, esta é a oportunidade perfeita para você.

Qualificações

• Experiência comprovada como Arquiteto de Serviços Profissionais ou Consultor.
• Conhecimento profundo em princípios de arquitetura empresarial.

Responsabilidades

• Colaborar com partes interessadas para entender requisitos e restrições técnicas.
• Fornecer consultoria técnica remota e no local durante a implementação.

Conhecimentos

Arquitetura de sistemas

Resolução de problemas técnicos complexos

Hardware de segurança cibernética

Desenvolvimento de SOWs, LLDs, HLDs

Scripting

Comunicação em Português, Inglês e Espanhol

Conhecimento em NGFW

Tecnologias de segurança como WAF, SIEM

Formação académica

Bacharelado em Ciência da Computação

Bacharelado em Tecnologia da Informação

Descrição da oferta de emprego

Professional Services Architect

As customers security infrastructure become more complex, Fortinet Professional Services experts are positioned to help them every step of the way. We’ve accumulated many years of experience to help our customers with their security design, deployment, operation, and optimization needs. The Professional Services Architect is a key member of the LATAM Professional Services organization, serving as a customer facing technical point of contact guiding and overseeing technical aspects during solution, transition, and delivery phases. This role involves providing services delivery expertise to ensure a correct solution leading to a smooth transition of systems and processes, aligning with architecture principles. The successful candidate will primarily work from home but must be available to go on-site with clients when needed. Working hours are flexible Monday – Friday, with occasional after-hours to accompany customers maintenance windows and go-lives

Skills & Qualifications

• Solid technical expertise in system architecture and design.
• Ability to study and solve complex technical challenges.
• Familiarity with cybersecurity hardware, systems and infrastructure.
• Detail-oriented with a structured approach to problem solving.
• Experience in developing SOWs, LLD HLDs.
• Scripting is a plus.
• Bachelor's / University degree in Computer Science, Information Technology, or related field.
• Proven experience as a Professional Services Architect, Consultant or Pre-Sales Engineer.
• In-depth knowledge of enterprise architecture principles and transitional methodologies.
• Relevant industry experience in NGFW and at least 4 of the following technologies: Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN) and/or other cloud-based technologies.
• Proficiency in verbal and written communication in Portuguese, English and Spanish

Job Duties and Responsibilities

• Collaborate with internal and external stakeholders to understand business requirements and technical constraints during solution, transitional and delivery phases.
• Provide remote and onsite technical consulting expertise in the development of the solution, transition, and delivery strategies, ensuring alignment with enterprise architecture principles.
• Test existing systems and processes, identifying technical requirements and potential challenges during both transition and delivery.
• Support the design and architect solutions, considering scalability, security, and efficiency.
• Work closely with project teams to ensure the implementation of the solutions aligns with the overall strategy.
• Conduct reviews and assessments to ensure compliance with architecture principles and best practices.
• Provide guidance and support to development teams during the implementation of solutions.
• Stay abreast of industry trends and emerging technologies