Professional Services Consultant

Fortinet; Rio de Janeiro; Híbrido; BRL 60.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um Arquiteto de Serviços Profissionais para integrar sua equipe de Serviços Profissionais da LATAM. Nesse papel, você será a ponte entre os clientes e a implementação de soluções de segurança, ajudando a resolver desafios técnicos complexos e garantindo uma transição suave dos sistemas. Com a flexibilidade de trabalhar de casa e a necessidade ocasional de visitas aos clientes, esta posição oferece um ambiente dinâmico e colaborativo. Se você possui habilidades em arquitetura de sistemas e um forte entendimento das tecnologias de cibersegurança, esta é uma oportunidade incrível para fazer a diferença na segurança das infraestruturas dos clientes.

Qualificações

• Experiência comprovada como Arquiteto de Serviços Profissionais ou Consultor.
• Conhecimento profundo em princípios de arquitetura empresarial e metodologias de transição.

Responsabilidades

• Colaborar com partes interessadas para entender requisitos de negócios e restrições técnicas.
• Fornecer consultoria técnica remota e no local durante as fases de solução e entrega.

Conhecimentos

Arquitetura de sistemas

Resolução de problemas técnicos complexos

Hardware e sistemas de cibersegurança

Desenvolvimento de SOWs, LLDs e HLDs

Scripting

Comunicação em Português, Inglês e Espanhol

Formação académica

Bacharel em Ciência da Computação

Graduação em Tecnologia da Informação

Descrição da oferta de emprego

Professional Services Architect

As customers' security infrastructure becomes more complex, Fortinet Professional Services experts are positioned to help them every step of the way. We’ve accumulated many years of experience to assist our customers with their security design, deployment, operation, and optimization needs. The Professional Services Architect is a key member of the LATAM Professional Services organization, serving as a customer-facing technical point of contact, guiding and overseeing technical aspects during solution, transition, and delivery phases. This role involves providing services delivery expertise to ensure a correct solution leading to a smooth transition of systems and processes, aligning with architecture principles. The successful candidate will primarily work from home but must be available to go on-site with clients when needed. Working hours are flexible Monday – Friday, with occasional after-hours to accompany customers' maintenance windows and go-lives.

Skills & Qualifications

• Solid technical expertise in system architecture and design.
• Ability to study and solve complex technical challenges.
• Familiarity with cybersecurity hardware, systems, and infrastructure.
• Detail-oriented with a structured approach to problem solving.
• Experience in developing SOWs, LLDs, and HLDs.
• Scripting is a plus.
• Bachelor's / University degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Professional Services Architect, Consultant, or Pre-Sales Engineer.
• In-depth knowledge of enterprise architecture principles and transitional methodologies.
• Relevant industry experience in NGFW and at least 4 of the following technologies: Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN), and/or other cloud-based technologies.
• Proficiency in verbal and written communication in Portuguese, English, and Spanish.

Job Duties and Responsibilities

• Collaborate with internal and external stakeholders to understand business requirements and technical constraints during solution, transitional, and delivery phases.
• Provide remote and onsite technical consulting expertise in the development of the solution, transition, and delivery strategies, ensuring alignment with enterprise architecture principles.
• Test existing systems and processes, identifying technical requirements and potential challenges during both transition and delivery.
• Support the design and architect solutions, considering scalability, security, and efficiency.
• Work closely with project teams to ensure the implementation of the solutions aligns with the overall strategy.
• Conduct reviews and assessments to ensure compliance with architecture principles and best practices.
• Provide guidance and support to development teams during the implementation of solutions.
• Stay abreast of industry trends and emerging technologies.