Principal Project Manager - (Contract Opportunity) - São Paulo

EngineersOfAI; São Paulo; On-site; BRL 133,920 - 200,880; Full time

Job summary

EngineersOfAI is looking for a Principal Project Manager to support end-to-end implementations of our technology for strategic customers in São Paulo. You will lead complex programs, manage project timelines, and ensure alignment with business goals while collaborating closely with clients.

This role demands extensive project management experience, strong communication skills, and a track record of successful enterprise software implementations. If you excel in leading teams and driving project success, we want to hear from you.

Qualifications

• Experience in enterprise software implementations, managing multiple projects concurrently.
• Extensive experience in managing project plans and driving problem resolution.
• Strong communication skills with a background in consulting.

Responsibilities

• Lead complex transformational customer programs and shape project outcomes.
• Manage resources, schedule, scope, and budget for multiple projects.
• Collaborate with senior executives and technical teams to ensure successful implementations.
• Regularly communicate project status and manage risks and issues.
• Mentor the implementation team and contribute to the improvement of services.

Skills

Client-facing Project Management

Strong communication skills

Risk/issue/action logs management

Stakeholder management

Job description

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

Principal Project Manager - (Contract Opportunity) - Onsite São Paulo

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team

Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role

As a Principal Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre‑sales phase.

In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customer's engagement with Celonis.

The work you’ll do

• Lead complex transformational customer programs, shape and define the project outcome and then steer towards it.
• Planning, scheduling, and management of project timelines and activities from project kick‑off through to training, ensuring each project is delivered on time and meets the customers' requirements.
• Manage resources, schedule, scope and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximise the efficient use of resources needed to meet the requirements.
• Collaboration with senior executives, process owners and technical teams within each customer to understand their goals, objectives and requirements and to ensure their successful implementation. You will be their primary point of contact for product feature requests and escalation of support issues.
• Regularly communicate project status, covering key discussion items, action items, risks and issues. Keep projects up to date in the Celonis Professional Services Automation System to enable accurate and timely project and portfolio reporting.
• Proactively manage and escape risks and issues internally to Celonis management and externally to customer project sponsors to minimize impact to project success.
• Provide guidance and mentoring to the implementation team, including partner resources, to ensure Celonis methodology is being followed.
• Use your experience to contribute to the continual improvement of Celonis Services methods as well as the maturing field expertise and best practices.

The qualifications you need

• Client-facing Project Management experience in enterprise software implementations, managing multiple projects concurrently.
• Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with customers and Celonis executives.
• Strong communication skills and a background in consulting with a proven ability to manage stakeholders and project timelines.
• Experience in people managing consult