Pessoa Desenvolvedora Servicenow - Especialista

Jobgether SRL; Brasil; Presencial; BRL 120 000 - 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental insurance

Profit-sharing

Internet allowance for remote work

Life insurance

Meal allowance

Flexible benefits program

Access to learning platforms

Career development support

Telemedicine services

Family support initiatives

Gym membership support

Birthday day off

Psychological and social support

Resumo da oferta

A Jobgether está buscando um(a) Pessoa Desenvolvedora ServiceNow - Especialista, com atuação no Brasil, para liderar a implementação de módulos, orientar equipes ágeis e assegurar qualidade através de testes automatizados. O(a) profissional trabalhará em um ambiente de melhoria contínua e evolução da plataforma.

A posição exige certificações ServiceNow ativas (CSA, CAD), visão de arquitetura e governança, e foco em soluções escaláveis com pouca personalização.

Qualificações

• Graduação em Tecnologia da Informação ou equivalente, com especialização (mínimo 360 horas).
• Experiência como Desenvolvedor/Analista de Sistemas com ServiceNow.
• Certificações ativas ServiceNow (CSA e CAD).
• Certificações CIS-HRSD e CIS-FSM são vantagem.
• Compreensão de arquitetura ServiceNow, módulos e governança.
• Capacidade de trabalhar em ambientes ágeis com boa comunicação e solução de problemas.

Responsabilidades

• Conduzir implementação e configuração de módulos ServiceNow seguindo a arquitetura padrão.
• Colaborar com equipes ágeis, de suporte e de produto para entrega escalável.
• Garantir testes automatizados e qualidade antes da implantação.
• Acompanhar roadmaps de módulos e definir estratégias de adoção de novas features.
• Avaliar solicitações de personalização com foco em mínimo ou nenhum customização.
• Validar compatibilidade durante upgrades da plataforma.

Conhecimentos

ServiceNow certifications

Agile experience

Analytical & communication

Formação académica

Degree in Information Technology

Postgraduate specialization (360h)

Descrição da oferta de emprego

Pessoa Desenvolvedora ServiceNow - Especialista

Empresa : Jobgether Tipo de Emprego : Periodo Integral Brazil

JobCopilot will tailor your resume and auto-fill the application

Descrição do Emprego - Pessoa Desenvolvedora ServiceNow - Especialista

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pessoa Desenvolvedora ServiceNow - Especialista based in Brazil. This role is designed for a senior ServiceNow specialist who will act as a technical reference within specific platform modules. You will play a key role in guiding implementations, ensuring adherence to vendor best practices and architectural standards. The position involves close collaboration with agile teams, product squads, and support teams across different initiatives. You will contribute to improving solution quality by reducing unnecessary customizations and promoting scalable design. A strong focus will be placed on automation, testing practices, and continuous platform evolution. You will also evaluate requirements, propose optimized solutions, and support version upgrades and feature adoption planning. This is a high-impact role in a collaborative, innovation-driven environment focused on continuous improvement.

Accountabilities:

• Guide the implementation and configuration of specific ServiceNow modules, ensuring adherence to standard platform architecture and best practices.
• Collaborate with agile development teams, support teams, and product groups to ensure consistent and scalable delivery.
• Ensure solutions include proper automated testing and meet quality standards before deployment.
• Monitor module roadmaps and define adoption strategies for new features and platform enhancements.
• Validate functionality during platform upgrades and ensure compatibility of implemented solutions.
• Assess customization requests and recommend minimal or no-customization approaches when appropriate, clearly explaining impacts and risks.

Requirements:

• Higher education degree in Information Technology or equivalent qualification, complemented by postgraduate specialization (minimum 360 hours) in a related field.
• Proven professional experience as a Developer, Systems Analyst, or similar role working with the ServiceNow platform.
• Active ServiceNow certifications such as CSA and CAD.
• Additional certifications such as CIS-HRSD and/or CIS-FSM will be considered a strong advantage.
• Strong understanding of ServiceNow architecture, modules, and platform governance principles.
• Ability to work in agile environments with strong analytical, communication, and problem-solving skills.
• Proactive mindset focused on continuous improvement and scalable solution design.

Benefits:

• Health and dental insurance coverage.
• Profit-sharing program.
• Internet allowance to support remote/hybrid work setup.
• Life insurance coverage.
• Meal or food allowance.
• Flexible benefits program allowing allocation based on personal needs.
• Access to extensive learning and development platforms, including corporate university, online courses, language learning resources, and discounted education programs.
• Structured career development plan with mentoring and coaching support.
• Telemedicine services for quick and convenient healthcare access.
• Family support initiatives for pregnancy and parental transition.
• Gym membership support.
• Birthday day off.
• Psychological and social support channels.

Inclusive work environment with global diversity initiatives and equal opportunity policies. All positions are open to candidates with disabilities.