Operations Specialist, Ops External Fulfillment

Amazon; São Paulo; Presencial; BRL 50.000 - 90.000; Tempo integral

Resumo da oferta

An established industry player is seeking an Operations Specialist to enhance seller operations through data-driven insights. This role requires a blend of analytical skills and technical expertise, focusing on process improvements and stakeholder communication. The ideal candidate will thrive in a dynamic environment, utilizing tools like SQL and Power BI to drive operational excellence. Join a forward-thinking team dedicated to optimizing the seller ecosystem and delivering exceptional results for customers. If you are passionate about data and operational success, this opportunity is perfect for you.

Qualificações

• Strong analytical skills to interpret complex data trends.
• Experience with SQL for querying data and extracting insights.

Responsabilidades

• Create and manage enforcement mechanisms to improve Seller Experience.
• Monitor operations and suggest process improvements.

Conhecimentos

Analytical Skills

SQL

Process Improvement

Stakeholder Communication

Attention to Detail

Adaptability

Formação académica

Bachelor's Degree

Bachelor's in Engineering or Business

Ferramentas

Excel

Power BI

Python

R

Descrição da oferta de emprego

Operations Specialist, Ops External Fulfillment

The Operations Specialist plays a crucial role in driving data-informed decisions to optimize seller operations. This position requires:

1. Strong analytical skills: The ability to interpret complex data trends and translate them into actionable insights.
2. Data proficiency: Experience with SQL for querying Amazon's data clusters and extracting relevant information.
3. Daily operations support: Monitoring key metrics, managing stakeholders both internally and externally, and implementing new processes to enhance efficiency.
4. Ownership mentality: A proactive approach to identifying and solving problems, with a willingness to take responsibility for outcomes.
5. Pattern recognition: Keen ability to identify trends, anomalies, and potential disruptions in data sets.
6. Attention to detail: Capacity to foresee potential implications of findings.
7. Process improvement: Continuously evaluating and enhancing operational procedures to drive seller success.
8. Stakeholder communication: Verbal and written skills to effectively convey insights and recommendations to various audiences.
9. Adaptability: Flexibility to work in a fast-paced environment and adjust strategies based on evolving data and market conditions.

The ideal candidate will combine technical expertise with a customer-centric mindset, driving operational excellence and contributing to Amazon's seller ecosystem success.

Roles and Responsibilities:

• Create, monitor, and manage enforcement mechanisms to improve Seller Experience.
• Monitor operations, suggest, and implement process improvements.
• Communicate complex information effectively through speaking and writing skills.
• Anticipate implications based on current data and trends and take necessary actions.
• Analyze root causes of operational problems.
• Track operational metrics.

Basic Qualifications:

• Bachelor's degree
• Experience with advanced Excel
• Experience with basic SQL
• Intermediate English proficiency

Preferred Qualifications:

• Bachelor's degree in Engineering or Business-related fields
• Experience with Python and dashboard development in Power BI
• Experience with R
• Experience with Power BI (PBI)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.