Operations Senior Analyst

99; Recife; Presencial; BRL 66 960 - 100 440; Tempo integral

Resumo da oferta

99 is seeking a customer-centered operations analyst for the 99Food Delivery team in Recife, Brazil. In this role, you will create SQL queries to analyze business metrics, conduct A/B testing, and align cross-functional projects related to product improvement. The ideal candidate will have strong SQL and analytical skills, preferably backed by an academic degree in Business Administration, Economics, or Engineering. Advanced English is required, offering opportunities for professional development within a supportive environment.

Qualificações

• Proficient in SQL for data analysis.
• Strong analytical abilities for strategic projects.
• Ability to communicate effectively with cross-functional teams.

Responsabilidades

• Create SQL queries to analyze business metrics.
• Conduct A/B tests and assist in decision-making.
• Act as a liaison for product improvement projects.
• Align project details with various departments.
• Organize project information and communicate transparently.

Conhecimentos

SQL skills

Analytical skills

Advanced English

Formação académica

Academic background in Business Administration, Economics, Engineering, or related areas

Descrição da oferta de emprego

Team Overview

We are looking for a customer‑centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.

In this role, you will work on cross‑functional strategic projects and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.

Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

Role Responsibilities

• Creating SQL queries to help analyze business metrics;
• Doing A/B tests regarding Marketplace metrics and assisting the teams in decision‑making;
• Acting as a focal point for projects related to improving our Product solutions;
• Aligning all points related to these projects with other areas (Marketing, Legal, Operations, Product, Research, Safety, and others);
• Organizing all project information and transparently communicating developments and results to other teams in the company.

Role Qualifications

• SQL skills;
• Analytical skills;
• Academic background in Business Administration, Economics, Engineering, or related areas (preferred);
• Advanced English.

EEO Statement

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).