Operations Associate

Growth Troops; Belo Horizonte; Teletrabalho; USD 12.000 - 17.000; Tempo integral

Resumo da oferta

A leading company is seeking an Operations Associate to enhance their sales and client success initiatives. This role involves managing day-to-day operations, collaborating with the CEO, and ensuring smooth service delivery. Ideal candidates will have experience in selling website development services and thrive in a remote environment. Join a diverse team and contribute to company growth while enjoying flexible hours.

Serviços

Work 100% remotely

Flexible working hours

Qualificações

• 2+ years of professional experience.
• Direct experience selling or managing website development services for U.S.-based clients.

Responsabilidades

• Support end-to-end operations, including sales enablement and CRM upkeep.
• Act as a liaison between sales and delivery teams.

Conhecimentos

Communication

Sales Management

Client Success

Ferramentas

HubSpot

Trello

Slack

Notion

Google Workspace

Descrição da oferta de emprego

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This range is provided by Growth Troops. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12,000.00/yr - $16,800.00/yr

Location: Remote

Experience Level: 2+ years

About The Role

We’re looking for a proactive, results-driven Operations Associate with a background in sales or account management—particularly someone who has sold website development services to U.S.-based clients. This role supports day-to-day operations, sales pipeline management, and client success initiatives in a fast-paced, globally distributed team.

You’ll collaborate closely with the CEO (based in California) and help bridge strategy and execution across departments. If you thrive in a high-impact role, are highly organized, and understand the nuances of digital services sales and delivery, we want to hear from you.

Key Responsibilities

• Support end-to-end operations, including sales enablement, CRM upkeep, reporting, and process optimization.
• Act as a liaison between sales and delivery teams, ensuring client expectations and timelines are aligned.
• Monitor and manage the client onboarding process post-sale, ensuring a smooth handoff and service delivery.
• Provide internal support to the CEO, helping prioritize tasks, prepare reports, and coordinate initiatives.
• Collaborate on proposals, quotes, and contracts for web development services.
• Assist in managing project timelines, communications, and status updates across global teams.
• Identify gaps or inefficiencies in workflows and propose solutions to improve operations.

Required Qualifications

• 2+ years of professional experience
• Direct experience selling or managing website development services for U.S.-based clients
• Strong communication skills and comfort interacting with stakeholders at all levels, especially C-level
• Proven ability to work independently, prioritize multiple tasks, and adapt in a fast-paced remote environment
• Familiarity with tools like HubSpot, Trello, Slack, Notion, Google Workspace, or similar

Preferred Qualifications

• Knowledge of digital project lifecycles, especially in web design, development, or digital marketing
• Background in operations, project coordination, or client success
• Bilingual or multilingual communication skills

Why Join Us?

• Work 100% remotely from anywhere in the world
• Collaborate with a globally diverse and talented team
• Contribute directly to company growth, scalability, and client satisfaction
• Flexible working hours with a core overlap in Pacific Time (California-based leadership)

Interested candidates are invited to submit their resume detailing relevant experience.

Compensation Range: $12K - $16.8K

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Operations Consulting