Materials Handling Technician

Microsoft; Campinas; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading technology company in Campinas seeks an Inventory Management Specialist to oversee stock control and inventory procedures. The ideal candidate will have a High School Diploma and some experience in inventory management. Responsibilities include managing warranty claims, conducting audits, and ensuring accurate documentation.

Qualificações

• 6 months of experience in inventory management or related field.
• Business-level fluency in English.
• Ability to meet security screening requirements.

Responsabilidades

• Coordinate with suppliers for warranty claims and manage failed hardware devices.
• Perform cycle audits and manage inventory controls under supervision.
• Ensure compliance with security and data management policies.

Conhecimentos

Inventory management

Communication

Customer focus

Formação académica

High School Diploma

Descrição da oferta de emprego

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
• Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices, following all Service Level Agreements (SLAs) related to RMA warranty process.
• Develop working knowledge of stock control and inventory management practices and procedures.
• Ensure accurate documentation of incoming and outgoing deliveries and records.
• Familiarize with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
• Perform cycle audits and data corrections to ensure inventory controls are met.
• Help reconcile and report inventory discrepancies.
• Ensure detailed physical inventory tracking and staging.
• Under supervision, destroy data bearing devices (DBD) following all SLAs and Microsoft policies.
• Comply with all security and data management policies.
• Embody our culture and values.

Qualifications

• High School Diploma AND 6 months experience or internship in inventory management, retail, warehouse management, or a related field, or equivalent experience.
• Business-level fluency in reading, writing, and speaking English.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years.
• Preferred: 1+ year of experience in warehouse/supply chain in an IT environment, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation, or equivalent experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. For accommodations due to disability, please contact us via the Accommodation request form.