Marketing Product Expert - Bilingual

Concentrix; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Childcare Allowance

Life insurance fully covered by the company

Free Concentrix Learning Portal

Performance awards

F@W: Refer and earn bonus

Performance awards

University partnerships discounts

Concentrix Learning Portal

Career development opportunities

Permanent CLT contract

Resumo da oferta

A leading global services company in São Paulo seeks a Marketing Product Expert. This role involves leading product optimization from concept to delivery, collaborating closely with sales and product marketing teams to meet client needs. The ideal candidate should have a Bachelor's degree and experience in product management, along with strong analytical and communication skills. This position offers a permanent contract and various benefits, including health insurance and performance awards.

Qualificações

• Proven experience with product management or as a subject matter expert in a tech environment.
• Strong analytical skills to interpret data and trends.
• Experience in product management or SME in tech is required.
• Ability to analyze data and trends to guide strategy.

Responsabilidades

• Collaborate with Sales Teams to deliver optimized solutions.
• Monitor key product performance indicators and develop corrective action plans.
• Establish trusted partnerships with internal stakeholders.
• Monitor product KPIs and develop corrective action plans with cross-functional teams.
• Provide regular reporting on product challenges and timelines to stakeholders.
• Gather information on upcoming product changes and disseminate updates timely.
• Conduct ad-hoc product reporting and participate in cross-vendor strategy meetings.
• Facilitate knowledge sharing through roadshows and targeted training to strengthen market expertise.
• Identify trends and escalate issues to drive continuous improvement.
• Support integration of product insights into business reviews.

Conhecimentos

Portuguese (native or bilingual)

English (C1+)

Spanish (desirable)

Analytical skills

Communication skills

Customer-oriented mindset

Formação académica

Bachelor’s degree in Business, Marketing, Communications, or related field

Descrição da oferta de emprego

The Marketing Product Expert is responsible for leading the development and optimization of products from concept to delivery, ensuring they meet client needs and business objectives. Working closely with Sales Teams, Product Marketing, Quality, and Training, the Vendor Product Expert ensures strategic & tactical alignment, continuous feedback integration, and consistent performance improvement across programs and markets.

You Have:

• Portuguese level (native or bilingual) + English Level (C1+) Spanish (desirable).
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Proven experience with product management or as a subject matter expert in a tech environment.
• Strong analytical skills with the ability to interpret data and trends to drive strategic decisions.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• A customer-oriented mindset with a proactive approach to solving product-related challenges.

You Will:

• Collaborate with Sales Teams and Product Marketing to deliver optimized solutions and strategic feedback to clients.
• Establish and maintain trusted partnerships with PMM, internal stakeholders, and vendor partners through proactive engagement and corrective action planning.
• Create and manage structured feedback loops on product performance, program-specific, and market-specific insights to drive prioritization and improvement.
• Monitor key product performance indicators (penetration rate, adoption rate) and develop corrective action plans in collaboration with Operations Managers, Training, and Quality teams.
• Provide regular reporting on key product challenges, activation timelines, and cross-department collaboration outcomes.
• Proactively gather information on upcoming product changes, maintain communication with stakeholders, and ensure timely dissemination of updates.
• Conduct ad-hoc product reporting, activation planning, and participation in cross-vendor meetings to align on strategy and performance.
• Facilitate knowledge sharing through product roadshows, TL engagement, and scheduling of targeted training (including Monthly Knowledge Tests) to strengthen market and team expertise.
• Identify product, market, or knowledge-related performance trends, escalating issues when necessary and driving continuous improvement initiatives.
• Support the integration of product trends and insights into weekly and monthly business reviews (WBRs).

Additional Benefits:

• Health Insurance.
• SESC Partnership.
• We Care: 24-hour free helpline for psychological, financial and legal advice.
• Life insurance, fully covered by the company.
• Childcare Allowance.
• F@W: Refer acquaintances and receive a cash bonus for each person hired.
• Performance awards - Recognition for individual performance.
• Partnerships with up to 50% discount at universities and up to 80% at language schools.
• Free Concentrix Learning Portal (Online courses and live training).Career plan: Grow with us and gain new professional development opportunities!
• Contract type: Permanent CLT.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Sales

Industries

IT Services and IT Consulting, Social Networking Platforms, and Advertising Services