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Insight Global is seeking a data analytics professional to support the Loyalty Customer Analytics team. You will analyze customer and transaction data to uncover insights that drive marketing and business decisions, including evaluating behavior, spending, profitability, and loyalty metrics.
You will develop customer segmentations, calculate customer value measures, and assess the impact of strategies, while creating reports, dashboards, and visualizations for stakeholders and partnering with
This person will support the Loyalty Customer Analytics team by analyzing customer and transaction data to uncover insights that drive marketing and business decisions. On a day-to-day basis, they will evaluate customer behavior, spending patterns, profitability, and loyalty metrics to identify opportunities for growth and engagement. They will develop customer segmentations, calculate customer value measures, and assess the potential impact of business strategies and marketing initiatives. The role also involves creating reports, dashboards, presentations, and visualizations for stakeholders, partnering with cross-functional teams to provide analytical support, and leveraging statistical techniques to identify purchase trends, predict future customer value, and recommend improvements to analytics and modeling efforts.