Manager, Delivery (FueliX)

TELUS Digital; Porto Alegre; Híbrido; BRL 223 200 - 334 800; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental plan

Monthly vouchers for meals and education

Child care assistance

Resumo da oferta

A leading digital consultancy in Porto Alegre is seeking a Manager, Delivery to lead Data and AI projects. This hybrid role involves working with Fortune 500 clients, handling project vision, scope, and delivering transformative solutions. The ideal candidate has over 10 years in software development and strong client management experience. Responsibilities include team mentorship and ensuring project alignment. Benefits include a health plan and flexible work hours.

Qualificações

• Proven ability to lead Fortune 500 projects.
• Experience in software development lifecycle.
• Strong English communication skills required.

Responsabilidades

• Lead product development integrating Data and AI.
• Drive decision-making in complex client interactions.
• Manage relationships and project scope with clients.

Conhecimentos

Project Management

Client Services Experience

Technical Problem Solving

Effective Communication

Empathy in Stakeholder Management

Agile Methodology

Formação académica

10+ years in software development

Ferramentas

Agile Methodologies

Descrição da oferta de emprego

Manager, Delivery (FueliX)

TELUS Digital

Porto Alegre-RS, Brazil

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

Location and Flexibility
This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our office culture is designed to foster in‑person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

The Opportunity
As a Delivery Lead, you'll partner with Fortune 500 clients to set a product vision while advising and managing scope, risk, and new product opportunities related to Data & AI. You'll have the unique opportunity to build and grow a team as the Virtual CEO of your project! This is also a People Manager position. Aside from your responsibilities with client and project management, you will be helping our Partners by hiring, onboarding, assisting and mentoring other Delivery Leads and Project Managers, guaranteeing their career development in our company.

Responsibilities

• Drive product development that involves Data and AI (traditional AI, GenAI and Agentic AI), leading the creation of products that are critical to our clients' businesses
• Lean on your deep client services experience to drive effective decision‑making on complex issues of scope, design, architecture, and process
• Deliver timely, tailored communication for various audiences: engineering teams, product managers, marketing partners, and C‑level executives
• Create, guide, and communicate the holistic (WillowTree, client, 3rd party) project plan and goals to create alignment and drive convergent implementation
• Encourage sustainable flow for your team while focusing on key client objectives
• Be flexible and adaptive to changing scenarios and environments by applying appropriate project management frameworks to suit the customer and product
• Regularly visit your client, usually 1–3 days per month, up to 20% of the time during kickoff or launch periods
• Engage directly with clients managing the account details, project scope, and relationship

Qualifications

• 10+ years of experience in the software development industry as a Project Manager, Product Manager, Product Owner, Team Lead, or Scrum Master in a client services business
• Experience leading Fortune 500 custom software development projects, from discovery through UX design, implementation, and deployment
• Demonstrated empathy, experience and confidence managing software projects with complex scope and with multiple, external/client executive stakeholders
• An experienced technical problem solver that can adeptly figure out how to address and communicate technical or process issues between systems (e.g. API issues vs client‑side, bug management issues, etc)
• Expert communicator who regularly runs workshops and structured meetings to align client stakeholder groups on enterprise business goals
• You have a blend of business, user experience, and software project management acumen and mindset of motivating clients and 3rd party counterparts to be collaborative partners
• You've managed projects in which you mentor other product, development, design, and testing team members
• Excellent English speaking skills

Bonus Points

• Professional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agency
• Led data and AI‑intensive projects successfully that generated business value
• Led projects that require the build and delivery of successful native iOS and/or Android applications that have been successfully delivered to a high volume of users
• You've taken part in Agile transformation or application of Agile methodology (Scrum, Kanban, etc.) on software development projects
• Certifications such as CSM, CSPO, PMP, SA, SPC, etc.

Why TELUS Digital?

At TELUS Digital, you’ll work with world‑class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech‑driven solutions that matter.

We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps‑first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have:

• A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
• Work‑Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
• Cutting‑Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
• Prestigious Partnerships: Collaborate with world‑renowned brands, making a real impact in the market
• Growth‑Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
• Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Benefits

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!

Equality

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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