Linux Administration (Hyperscaler, Pacemaker operations)

SAP SE; São Paulo; Presencial; BRL 180 000 - 240 000; Tempo integral

Resumo da oferta

SAP SE is seeking an experienced Linux Administration Expert for the Enhanced Operations Service (EOS) team. You will manage server operations, leverage Pacemaker, and drive automation to ensure the stability of mission-critical systems in a hybrid work model.

Prospective candidates should demonstrate strong technical and process skills, a customer-first mindset, and the ability to optimize operational delivery across SAP Enterprise Cloud Services.

Qualificações

• Experience in server management with Pacemaker expertise.
• Strong automation and DevOps background.
• Technical and process-oriented mindset.
• Customer-first approach with focus on service delivery.

Responsabilidades

• Ensure day-to-day quality service delivery and track KPI/SLA targets.
• Provide expert Linux/Windows and infrastructure support.
• Identify and resolve architectural/design issues in Pacemaker setups.
• Contribute to standardizing server operations through automation.

Conhecimentos

Linux Administration

Pacemaker

Server management

Automation

DevOps

Ferramentas

Pacemaker

Descrição da oferta de emprego

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

This position requires you to commit to out hybrid-work model policyand you'll be expected to be at SAP office 3x a week.

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform – with SAP alongside them during every step of the way.

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility – tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage.

Under RISE with SAP, SAP allows customers to run their SAP S/4 HANA and other SAP applications in a managed private cloud environment either in SAP’s own datacentres, IaaS Hyperscalers, SAP Premium Suppliers or in customers’ own existing datacentres. SAP has established strategic partnerships with the major cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud deployment.

Within the Customer Services & Delivery (CS&D) Board area, the mission of the Enterprise Cloud Services (ECS) Delivery organization is to run and operate SAP’s private cloud offering.

Enhanced Operations Service Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.

What you’ll build:

We are looking for an experienced Linux Administration Expert for the Enhanced Operations Service (EOS) team who should have a proven track record in Server management with Pacemaker expertise, Critical Situation Handling, with a strong technical and process background. A customer first mindset is necessary.

You are responsible for:

• Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
• Technically skilled in providing expert support for all Linux OS/Windows and Infra customer issues.
• Identifying and resolving architectural and design issues in existing Pacemaker setup, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers.
• Contributing to standardizing and simplifying server operations using software tools and automation (DevOps