DevOps at Provisioning & Cloud Operations (SAP Customer Experience)

TechDoQuest; São Leopoldo; Presencial; BRL 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured onboarding and mentorship

Opportunity for technical development

Exposure to global cloud operations

Resumo da oferta

A cloud solutions provider in São Leopoldo, Brazil is looking for professionals in Cloud and DevOps to join the Provisioning & Service Request Management team. This role supports the operations of cloud environments globally with a focus on collaboration, operational compliance, and automation. Candidates should hold a degree in a relevant field, have an interest in Cloud and DevOps, and possess basic knowledge of AWS, Azure, or GCP. This position emphasizes hands-on learning and growth within a distributed team.

Qualificações

• Completed a degree in a related field like Computer Science or Software Engineering.
• Demonstrable interest in Cloud and DevOps.
• Basic knowledge of AWS, Azure, or GCP is a plus.

Responsabilidades

• Support and monitor provisioning and deprovisioning of cloud environments.
• Follow the delivery flow for cloud-native solutions.
• Contribute to automation initiatives and continuous process improvement.
• Support configurations and integrations used by enterprise customers.
• Collaborate with international engineering and support teams.
• Maintain documentation and support troubleshooting activities.

Conhecimentos

Cloud

DevOps

Problem solving

Automation

Formação académica

Degree in Computer Science, Software Engineering, Information Systems, or a related field

Ferramentas

AWS

Azure

GCP

Descrição da oferta de emprego

We are seeking professionals interested in Cloud and DevOps to join the Provisioning & Service Request Management team, supporting operations and delivery of cloud environments used globally. This is an opportunity to work on activities related to the SAP Customer Experience ecosystem.

This role requires the ability to learn quickly, a strong sense of accountability, and effective collaboration with internationally distributed teams, following established operational processes and standards.

Key responsibilities

• Support and monitor provisioning and deprovisioning of cloud environments in accordance with defined requests and procedures
• Follow the end-to-end delivery flow for cloud-native solutions, with a focus on execution and operational compliance
• Contribute to automation initiatives, error/incident analysis, and continuous process improvement
• Support configurations and integrations used by enterprise customers, following technical guidance and existing documentation
• Collaborate with international engineering, support, and product teams for alignment and operational follow‑ups
• Maintain up-to-date documentation and support troubleshooting activities as needed

Requirements

• Completed a degree in Computer Science, Software Engineering, Information Systems, or a related field
• Demonstrable interest in Cloud, DevOps, automation, and problem solving
• Basic knowledge of AWS, Azure, or GCP (nice to have)
• Analytical mindset, proactivity, and discipline to execute recurring activities and meet SLAs

Additional information

• Structured onboarding and initial follow‑up (mentorship/buddy subject to availability)
• Exposure to technologies and practices for operating cloud environments at global scale
• Work within a distributed team, with international interfaces and defined operational routines
• Opportunity for technical development and continuity, subject to performance and team needs

Previous experience is valued; however, this position is intended for developing profiles, with a focus on hands‑on learning and technical growth throughout the program.