Junior / Integration Manager, Brazil

Xsolla; São Paulo; Presencial; BRL 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% company-paid medical, dental, and vision plans

Unlimited Flexible Time Off

Personalized career roadmap

Resumo da oferta

A global commerce company in São Paulo is seeking a professional with a Bachelor's degree and at least 2 years of experience in the video game industry. The role involves problem-solving, managing client needs, and working closely with technical teams. This position supports a collaborative environment and offers comprehensive benefits, including 100% company-paid health plans and unlimited flexible time off. Join us to help create a positive impact in the gaming community while leveraging cutting-edge technology.

Qualificações

• 2+ years of experience in the video game industry.
• Ability to handle a significant workload with autonomy.
• Proven skills in managing multiple priorities.

Responsabilidades

• Diagnose issues using data dumps and technical logs.
• Communicate problems based on client feedback.
• Collaborate with team members for efficient problem resolution.

Conhecimentos

Problem solving

Clear written and verbal communication

Customer service skills

Time management

Interpersonal skills

Formação académica

Bachelor’s Degree

Ferramentas

JIRA

Slack

Google Translate

Descrição da oferta de emprego

About Us

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

For more information, visit xsolla.com .

Requirements

Required

• Bachelor’s Degree
• 2+ years of experience
• Experience within the video game industry
• Ability to problem solve
• Prior integration experience
• Clear written and verbal communication skills
• Strong customer service/interpersonal skills
• General Integration knowledge
• Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy.
• Effective time management skills and excellent attention to detail
• Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload.
• Need to understand specific client needs and problem solve appropriately

Preferred

• Multilingual proficiency
• Experience with web or game programming (Unreal, Unity), or higher education in computer science.

Core Job Functions/Responsibilities

• Workable technical problem‑solving skills.
• Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues.
• Ability to describe issues concisely based on client feedback.
• Experience in customer service.
• Team player able to pass issues onto appropriate parties, or escalation when necessary.
• Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments.
• Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation.
• Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well‑being of our employees and their families through a comprehensive benefits program. This includes 100% company‑paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career‑related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected] . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.