Junior IAM Analyst

Pipefy; Curitiba; Híbrido; BRL 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental insurance

Life insurance

Flexible hours (40h/ week)

Flexible monthly meal allowance

Monthly home office allowance

Home office setup allowance

Psychological assistance (employees or

Gympass

Labor classes

Maternity / Paternity leave (Maternity

Babysitting / Elementary school_allow_

Resumo da oferta

Pipefy in Curitiba, Brazil, is seeking an IAM Operations Associate to join our global team. You will manage user provisioning and onboarding, tackle access issues, and help automate routine IAM tasks in a fast-paced environment.

You'll collaborate with international colleagues, learn IAM concepts, and contribute to a security-first culture while supporting remote and hybrid work arrangements. A proactive problem-solver mindset is essential.

Qualificações

• Curiosity to investigate login/access issues and resolve them.
• Ability to handle high-volume, repetitive operational tasks with accuracy.
• Understanding of user permissions and access management across SaaS apps.
• Intermediate English required for global collaboration.

Responsabilidades

• Access provisioning and deprovisioning across SaaS platforms with 100% accuracy.
• Lead onboarding sessions introducing IAM policies and security practices.
• Troubleshoot access/configuration issues and provide strong internal support.
• Identify automation opportunities and help develop simple automated workflows.

Conhecimentos

Problem-Solving

Attention to detail

Technical knowledge

English proficiency

Descrição da oferta de emprego

We're a team of fearless people with a clear purpose: empowering professionals around the world through intelligent workflow automation software.

Today, more than 400 people work at Pipefy across 7 countries, remotely or in hybrid environments, helping simplify the work of more than 3,000 companies operating in over 200 countries.

Since our founding in 2015, we've put people at the center of everything we do. If you're looking to grow your career in a collaborative, global environment, we'd love to hear from you.

Key Responsibilities

• Access Management (Operations): Execute user provisioning and deprovisioning across multiple SaaS platforms, ensuring 100% accuracy when granting, revoking, and managing user permissions.
• Onboarding Sessions: Lead engaging onboarding presentations for new hires, introducing IAM policies and security best practices with clarity and enthusiasm.
• User Support: Troubleshoot access and configuration issues, delivering an exceptional support experience for our internal Honey Badgers.
• Automation Learning: Support the IAM team by identifying automation opportunities and assisting with the development of simple automated workflows.

Requirements

• Problem-Solving Mindset: Naturally curious and motivated to investigate and resolve login, access, and configuration issues.
• Resilience & Attention to Detail: Able to handle high-volume, repetitive operational tasks (such as managing user accounts and permissions) while maintaining exceptional accuracy and focus.
• Basic Technical Knowledge: Understanding of how user permissions and access management work across SaaS applications.
• Intermediate English: Required, as you'll collaborate with teams in a global environment.

Nice to Have

• Basic knowledge of Identity and Access Management (IAM) concepts.
• Interest in automation using tools or scripting languages such as PowerShell, Bash, Python, or iPaaS platforms.
• Previous experience in Service Desk, IAM, IT Support, or other technical support roles.

• - Health and Dental insurance
• - Life insurance
• - Flexible hours (40h/ week)
• - Flexible monthly meal allowance
• - Monthly home office allowance
• - Home office setup allowance
• - Psychological assistance (employees or legal dependents)
• - Gympass
• - Labor classes
• - Maternity / Paternity leave (Maternity 6 months/Paternity 3)
• - Babysitting / Elementary school allowance