IT Specialist

Softgic; Buenos Aires; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in digital transformation is seeking an IT Specialist to provide technical support and manage systems. The role involves troubleshooting, maintaining hardware and software, and collaborating with stakeholders. This position offers opportunities for growth and a supportive work environment.

Serviços

Paid time off

Formal education and certifications support

Opportunities for advancement and growth

Qualificações

• 2+ years of experience in IT support and system administration.
• Strong understanding of Windows OS, Active Directory, and Office 365.

Responsabilidades

• Provide remote first- and second-level technical support to staff.
• Troubleshoot hardware, software, and network issues quickly.
• Manage and support Windows-based systems and Active Directory.

Conhecimentos

Troubleshooting

Problem Solving

Communication

Time Management

Ferramentas

Active Directory

Microsoft 365

Microsoft Azure

Microsoft Windows

Descrição da oferta de emprego

BARRIO PALERMO CHICO, Argentina | Posted on 05/07/2025

We are seeking a top candidate to join our team asIT Specialist.

Compensation:

USD1K - 1.25K/month.

Location:

Mission of Softgic:

In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy:

• Deliver quality products and services.
  
• Achieve the satisfaction of our internal and external clients.
  
• Encourage in our team the importance of training to grow professionally and personally through development plans.
  
• Comply with the applicable legal and regulatory requirements.
  
• Promote continuous improvement of the quality management system.
  

What makes you a strong candidate:

• You have2+ years of experience in IT support and system administration.
  
• You are proficient in AD (Active Directory),Microsoft 365,Microsoft Azure, andMicrosoft Windows .
  
• Spanish - Native or fully fluent.
  
• English - Native or fully fluent.
  

Responsibilities and more:

Key Responsibilities:

• Provide remote first- and second-level technical support to staff across the firm.
  
• Troubleshoot hardware, software, and network issues quickly and effectively.
  
• Manage and support Windows-based systems, Active Directory, and Office 365.
  
• Operate in a hybrid Azure environment, ensuring secure and reliable access.
  
• Maintain and update hardware and software inventory records.
  
• Collaborate with vendors and internal stakeholders to resolve technical issues.
  
• Ensure timely resolution of incidents and requests with clear documentation.
  
• Provide occasional after-hours support as needed for critical issues.
  

Location: Remote.

Type: Full-time.

Schedule: U.S. business hours (with occasional after-hours support).

Requirements

• 2+ years of experience in IT support or system administration roles.
  
• Strong understanding of Windows OS, Active Directory, and Office 365.
  
• Experience with Azure or hybrid cloud environments.
  
• Excellent troubleshooting and problem-solving skills.
  
• Proficiency in Microsoft tools (Excel, Teams, Outlook, etc.).
  
• Strong communication and time management skills.
  
• Ability to work independently and prioritize tasks efficiently.
  
• We're certified as a Great Place to Work.
  
• Opportunities for advancement and growth.
  
• Paid time off.
  
• Formal education and certifications support.