IT Engineer III

Playlist; Brasil; Presencial; BRL 120 000 - 160 000; Tempo integral

Resumo da oferta

Playlist is seeking an IT Engineer to lead device fleet management across Apple and Windows platforms using Jamf Pro and Microsoft Intune. You will craft scalable, secure practices for MDM, automate cloud integrations, and support M&A related IT projects.

You will collaborate with cross-functional teams to resolve friction and improve processes. The ideal candidate brings hands-on expertise with MDM tools, cloud platforms, and secure governance, while contributing to roadmap planning and

Qualificações

• Expertise with MDM tools, especially Jamf Pro and Microsoft Intune.
• Proven ability to automate processes across Cloud SaaS platforms.
• Strong knowledge of cloud platforms (Azure, AWS) and endpoint management.
• Experience implementing SSO and managing identity systems.
• Proficient in API-based system integrations.

Responsabilidades

• Drive strategy, configuration, and scaling of Playlist’s device fleets (Apple and Windows) using Jamf and Intune.
• Develop and maintain runbooks for future M&A scenarios to scale device management securely.
• Ensure endpoint fleets meet security baselines and implement iterative improvements.
• Support integration planning and execution for systems related to mergers and acquisitions.
• Own and manage technical projects from requirements gathering to stakeholder communication.
• Partner cross-functionally to identify and resolve technical or workflow friction points.
• Participate in IT Engineering support rotations for escalations.

Conhecimentos

Jamf Pro

Microsoft Intune

Cloud automation

APIs & system integration

SSO & Identity

Azure

AWS

Windows Server

macOS device compliance

Descrição da oferta de emprego

• Server & device management: Windows Server, macOS device compliance

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You’ll Play

• Drive the strategy, configuration, and scaling of Playlist’s global Apple and Windows device fleets using Jamf and Intune.
• Develop and maintain runbooks for future M&A scenarios—ensuring device management practices can scale securely and efficiently.
• Ensure endpoint fleets consistently meet Playlist’s security baselines and implement iterative improvements.
• Support integration planning and execution for systems related to mergers and acquisitions.
• Own and manage technical projects—including requirements gathering, task tracking, and stakeholder communication.
• Partner cross-functionally to identify and resolve technical or workflow-related friction points.
• Participate in the IT Engineering “shield” rotation to support escalations from our internal support team.

Experience You Bring

• Expertise in IT Engineering in a fast-paced, high-growth environment.
• Strong hands-on experience managing MDM tools, especially Jamf and Intune.
• Proven track record in automating processes across Cloud SaaS platforms
• Advanced knowledge of cloud infrastructure and endpoint management, including:
  • Cloud platforms: Azure, AWS
  • MDM tools: Jamf Pro (Connect + Protect), Microsoft Intune
  • Server & device management: Windows Server, macOS device compliance
  • SSO & Identity: Experience implementing SSO and managing identity systems
  • System integration: Proficient in API-based integrations
• Strong time management and prioritization skills, with a disciplined approach to documentation and knowledge sharing
• Experience influencing both short- and long-term IT strategy and roadmaps.

Compliance & Security Knowledge

• Familiarity with leading IT and InfoSec frameworks:
• ITIL, COBIT, NIST, ISO 27001/27002, CIS Controls
• PCI, GDPR, HIPAA, SOX, HITRUST
• Understanding of regulatory requirements related to:
• PII, PHI, and financial data
• Data residency and international compliance standards

Additional Strengths

• Excellent verbal and written communication skills—able to explain complex technical topics to non-technical stakeholders.
• Comfortable presenting recommendations and documentation to business and executive audiences.

Have we piqued your curiosity?

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.