IT Analyst

Datwyler; São Leopoldo; Presencial; BRL 60 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and dental plans

Wellhub access for employees

Company-paid life insurance

30 days vacation after 12 months

Resumo da oferta

Datwyler is seeking an on-site IT Analyst for our manufacturing facility to keep local technology running reliably and provide hands-on support.

You will connect plant needs with regional and global IT teams, maintain assets, and collaborate across networks, servers, and manufacturing systems including MES, SAP, SCADA, and LIMS. English proficiency required; willingness for after-hours support may be needed.

Qualificações

• Associate's or bachelor's degree in information technology, computer science, engineering, or a related field preferred.
• 3-7 years of IT support experience, preferably in a manufacturing or industrial environment.
• Knowledge of Windows, Microsoft 365, networking, wireless infrastructure, servers, and cybersecurity practices.
• Experience with MES, SAP, SCADA, LIMS, or ServiceNow preferred.
• Fluent English is required to support employees and collaborate effectively with regional and global teams.
• Strong troubleshooting, customer-service, organization, and documentation skills; ability to prioritize critical issues and provide occasional after-hours, weekend, or travel support.

Responsabilidades

• Serve as the local contact for IT incidents, requests, and production-impacting issues.
• Support computers, mobile devices, printers, conference-room technology, plant-floor equipment, and manufacturing systems including MES, SAP integrations, SCADA, LIMS, scanners, and label printers.
• Coordinate network, server, wireless, telecom, cybersecurity, backup, and business-continuity activities with corporate teams.
• Assist with system upgrades, testing, deployments, infrastructure projects, and production-line implementations.
• Maintain IT assets and documentation, coordinate vendors, and communicate incidents, outages, risks, and project updates.

Conhecimentos

Windows

Microsoft 365

Networking

Wireless infrastructure

Servers

Cybersecurity practices

Troubleshooting

Customer service

Documentation

Organization

Formação académica

Bachelor's degree in information technology, computer science, engineering, or related field

Ferramentas

MES

SAP

SCADA

LIMS

ServiceNow

Descrição da oferta de emprego

Select how often (in days) to receive an alert:

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.

Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...

IT Analyst

Join Datwyler as the on-site IT partner for our manufacturing facility. Keep local technology running reliably, provide hands-on support, and connect plant needs with regional and global IT teams.

Key Responsibilities

• Serve as the local contact for IT incidents, requests, and production-impacting issues.
• Support computers, mobile devices, printers, conference-room technology, plant-floor equipment, and manufacturing systems including MES, SAP integrations, SCADA, LIMS, scanners, and label printers.
• Coordinate network, server, wireless, telecom, cybersecurity, backup, and business-continuity activities with corporate teams.
• Assist with system upgrades, testing, deployments, infrastructure projects, and production-line implementations.
• Maintain IT assets and documentation, coordinate vendors, and communicate incidents, outages, risks, and project updates.

What We're Looking For

• Associate's or bachelor's degree in information technology, computer science, engineering, or a related field preferred.
• 3-7 years of IT support experience, preferably in a manufacturing or industrial environment.
• Knowledge of Windows, Microsoft 365, networking, wireless infrastructure, servers, and cybersecurity practices.
• Experience with MES, SAP, SCADA, LIMS, or ServiceNow preferred.
• Fluent English is required to support employees and collaborate effectively with regional and global teams.
• Strong troubleshooting, customer-service, organization, and documentation skills; ability to prioritize critical issues and provide occasional after-hours, weekend, or travel support.

What We Offer

• Medical and dental plans with dependent coverage options.
• Wellhub access for employees and up to three dependents.
• Company-paid life insurance for employees and legal dependents.
• 30 days of vacation after each 12 months worked, used in accordance with Brazilian law.

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.