Investigator Payments Lead

Jobgether; Brazil; Remote; BRL 150,000 - 230,000; Full time

Benefits offered by this job

Remote work worldwide

Health & well-being programs

Competitive compensation

Job summary

Jobgether is partnering with a sponsor to hire an Investigator Payments Lead based in Brazil for global clinical research payments. You will own end-to-end processing, tracking, and delivery of investigator payments, ensuring accuracy and regulatory compliance while supporting audit readiness.

You will guide and train junior staff, coordinate with sponsors and internal teams, and strengthen relationships with investigators to resolve payment-related issues in a fast-paced environment.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Solid experience in pricing and investigator payments, ideally within clinical trials, clinical research, or the pharmaceutical industry.
• Experience in financial operations, including payment processing, financial documentation, and compliance-related activities.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication, with stakeholder management abilities.
• Ability to work independently, prioritize competing demands, and meet deadlines in a fast-paced environment.
• Understanding contractual requirements, regulatory compliance, and financial documentation for investigator payments.
• Legal authorization to work in the country where the role is based.

Responsibilities

• Lead and oversee the end-to-end investigator payment process, ensuring payments are accurate and on time.
• Coordinate pricing activities and payment delivery while monitoring timelines and accuracy.
• Collaborate with cross-functional teams to investigate and resolve payment discrepancies.
• Maintain accurate financial records and documentation for investigator payments for audit readiness.
• Provide guidance and training to junior team members on payment workflows and compliance.
• Build relationships with investigators, sponsors, and stakeholders to resolve payment concerns.
• Monitor priorities and ensure consistent service quality in payment processing.
• Identify opportunities to strengthen payment processes and team performance.

Skills

Leadership

Analytical thinking

Problem solving

Communication

Attention to detail

Independence

Stakeholder management

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Investigator Payments Lead based in Brazil.

We are seeking an experienced professional to lead investigator payment operations within a global clinical research environment. In this role, you will oversee the end-to-end processing, tracking, and delivery of payments to clinical trial investigators, ensuring accuracy, timeliness, and compliance with contractual and regulatory requirements. You will collaborate with cross-functional teams to resolve payment issues, maintain robust financial documentation, and support audit readiness. You will also provide guidance and training to junior team members while strengthening relationships with investigators, sponsors, and other stakeholders. This opportunity combines financial operations expertise, analytical problem-solving, and team leadership in a collaborative, sponsor-dedicated environment. Your work will help support the effective execution of clinical research and the development of treatments that improve patients’ lives worldwide.

Accountabilities

• Lead and oversee the end-to-end investigator payment process, ensuring payments are processed accurately and on time in accordance with contractual terms and applicable regulations.
• Coordinate pricing activities and investigator payment delivery, monitoring progress and addressing issues that may affect timelines or accuracy.
• Collaborate with cross-functional teams to investigate and resolve payment discrepancies, operational challenges, and stakeholder concerns.
• Maintain accurate financial records and comprehensive documentation for investigator payments, ensuring compliance with internal procedures and external audit requirements.
• Provide guidance, coaching, and training to junior team members on payment workflows, operational best practices and compliance standards.
• Build and maintain effective working relationships with clinical investigators, sponsors, internal teams, and other stakeholders to respond to inquiries and resolve payment-related concerns.
• Monitor competing priorities and operational deliverables, helping ensure consistent service quality and efficient payment processing.
• Contribute to continuous improvement by identifying opportunities to strengthen payment processes, accuracy, documentation, and team performance.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Solid experience in pricing and investigator payments, ideally within clinical trials, clinical research, or the pharmaceutical industry.
• Previous experience in financial operations, including payment processing, financial documentation, and compliance-related activities.
• Strong analytical and problem-solving skills, with exceptional attention to detail and a commitment to accuracy.
• Excellent written and verbal communication skills, with the ability to manage relationships and resolve issues involving internal and external stakeholders.
• Demonstrated ability to work independently, prioritize competing demands, and meet deadlines in a fast-paced, complex environment.
• Ability to guide and support junior colleagues, share knowledge, and contribute to team development.
• Understanding of contractual requirements, regulatory compliance, and financial documentation practices relevant to investigator payments.
• Legal authorization to work in the country where the role is based is required.

Benefits

• Competitive base salary and performance-related incentives.
• Health and well-being programs, potentially including medical, dental, and vision coverage, depending on location.
• Retirement and pension plans, where applicable.
• Life insurance and disability coverage.
• Employee assistance programs and well-being resources.
• Learning and development opportunities through structured training and career development pathways.
• Full-time, remote work arrangement.
• Opportunity to contribute to global clinical research and support the development of new treatments.
• Collaborative, inclusive working environment with opportunities for professional growth.
• Benefits and eligibility may vary depending on the role and location.