Intermediate Salesforce Administrator

TNS Inc.; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

TNS Inc. is seeking an Intermediate Salesforce Administrator to manage their Salesforce environment. This role requires 2-3 years of experience and involves customizing applications, ensuring data integrity, and maintaining user satisfaction. Join a collaborative team that values innovation and offers opportunities for professional growth.

Serviços

Health insurance

Dental plan

Life insurance

Meal/Food voucher

LinkedIn Learning

Employee Assistance Program (EAP)

Birthday Day Off

English course

Qualificações

• 2-3 years of professional experience as a Salesforce Administrator.
• Salesforce Administrator certification required.
• Fluent in English.

Responsabilidades

• Manage and maintain the Salesforce system, including user setup and roles.
• Create and maintain reports and dashboards.
• Handle service requests and troubleshoot incidents.

Conhecimentos

Salesforce architecture

Problem-solving

Attention to detail

Collaboration

Written communication

Verbal communication

Formação académica

Bachelor’s degree in Computer Science or related field

Ferramentas

Salesforce Flow Builder

Salesforce Lightning App Builder

Descrição da oferta de emprego

Intermediate Salesforce Administrator page is loaded

Intermediate Salesforce Administrator

Apply locations BRA - João Pessoa BRA - São Paulo time type Full time posted on Posted 30+ Days Ago job requisition id R2472

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

The EBS Salesforce Administrator team provides maintenance and support services for the TNS Salesforce environment. This includes all aspects of system administration with user satisfaction a priority and handling L1 incident and service request cases.

Responsibilities

About Us:
Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. At TNS, we thrive on innovation, collaboration, and cutting-edge technology to deliver seamless, secure solutions to our clients across industries.

Position Summary:
We are seeking a skilled Salesforce Administrator with at least 2-3 years of hands-on experience in Salesforce administration. As a Salesforce Administrator, you will play an important role in maintaining and enhancing our Salesforce applications to meet business needs while adhering to best practices and industry standards.

Key Responsibilities:

• Managing and maintaining the Salesforce system, including user setup, profiles, roles, teams, and queues.
• Customizing Salesforce objects, fields, record types, and page layouts.
• Developing and enhancing flows, validation rules, and approval processes to improve and automate business processes.
• Creating and maintaining reports and dashboards to support business operations.
• Ensuring data integrity and security by adhering to best practices for data migration and management.

• Keeping current with Salesforce updates, releases, and best practices.

• Handling service requests and troubleshooting incidents in a timely and efficient manner.
• Being available for a scheduled on-call rotation to cover incidents during evening/weekend/holiday hours.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• At least 2-3 years of professional experience as a Salesforce Administrator.
• Strong understanding of Salesforce architecture, security, and data models.
• Proficiency with Salesforce configuration tools such as Flow Builder and Lightning App Builder.
• Demonstrated ability to work independently and collaboratively in a remote team environment.
• Excellent problem-solving skills and attention to detail.
• Good written and verbal communication skills in the English language.
• Salesforce Administrator certification.
• Fluent English.

Preferred Qualifications:

• Experience with Salesforce Field Service module.
• Familiarity with Incident Management, Problem Management, or Change Management in Salesforce.
• Experience with Pardot / Marketing Cloud Account Experience.

Qualifications

Benefits:

• Healt insurance;
• Dental plan;
• Life insurance;
• Meal/Food voucher;
• Wellhub;
• Totalpass;
• LinkedIn Learning;
• EAP – Employee Assistance Program;
• Scout – Referral Program;
• Birthday Day Off;
• English course.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets.

TNS’ services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset. We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.

Please take the time to view the job openings on this website and submit an application. You are welcome to apply for multiple opportunities and our system is designed to keep you informed on your application status.

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