Intake Receptionist

Job Duck; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in the staffing and recruiting industry is seeking Bilingual Intake Receptionists to enhance the client journey. This full-time role involves scheduling consultations, managing communications, and maintaining client data, all while working remotely. Candidates are expected to have strong organizational skills and advanced communication skills in both English and Spanish.

Serviços

Paid time off and holidays

Referral and annual bonuses

Parental leave

Opportunities for professional development

Dedicated team support

Qualificações

• Advanced/native proficiency in English and Spanish required.
• Ability to maintain confidentiality.

Responsabilidades

• Screening, referring, and tracking referral contacts.
• Scheduling meetings and answering queries.

Conhecimentos

Customer-focused communication skills

Strong organizational skills

Attention to detail

Verbal and written communication skills

Formação académica

15 months of experience or related degree

Ferramentas

CRM system

Reliable PC

Headset

Internet connection (minimum 3MB/s)

Descrição da oferta de emprego

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For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row!

Role Overview: We're currently looking for Bilingual (English and Spanish) Intake Receptionists, who are the first point of contact for potential and existing clients. Your role? Help identify how our services match the client’s needs. You will record details and case histories before client appointments and ensure a smooth customer journey.

What We're Looking For:

• Screening, referring, updating, and tracking referral contacts.
• Providing backup when the company’s receptionist is unavailable.
• Scheduling meetings and consultations.
• Answering phone and email queries.
• Completing intake paperwork and entering data into our CRM system.
• Filing and maintaining electronic documents.
• Supporting lead generation efforts.
• Learning client process materials to improve strategies.

Qualifications:

• 15 months of experience or a related degree.
• Customer-focused communication skills.
• Advanced/native-level proficiency in English and Spanish (written and spoken).
• Strong organizational and planning skills.
• Ability to maintain confidentiality and attention to detail.
• Excellent verbal and written communication skills.
• Your own reliable PC, headset, and internet connection (minimum 3MB/s).

What's In It For You?

• Monthly salary from 875.50 to 1030 USD.
• Paid time off and holidays.
• Referral and annual bonuses.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated team support.
• Work with clients who share our values.

Ready to dive in? Apply now and follow all instructions!

Note: All candidates must pass each step of our application process. Please have all necessary documents ready. We have multiple positions but ask that you apply for only one role per country.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Staffing and Recruiting