Inside Sales Team Supervisor

DiDi Chuxing; São Paulo; Presencial; BRL 133 920 - 167 400; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive insurance

Annual physical examination

Paid annual leave

Resumo da oferta

DiDi Chuxing is seeking a qualified Inside Sales Manager in São Paulo, Brazil. This role involves managing an inside sales team while achieving sales targets and promoting members' skills and performance. The ideal candidate will have a college degree, fluency in Portuguese, and over 3 years of experience in inside sales.

Join a dynamic team that values diversity, innovation, and integrity, providing a comprehensive salary package with benefits.

Qualificações

• Experience in managing a B2B inside sales team.
• Excellent negotiation capabilities.
• Strong adaptability to market changes.

Responsabilidades

• Achieve sales targets and performance metrics.
• Conduct daily team management and lead follow-ups.
• Provide targeted skill training for team members.

Conhecimentos

Team management

Performance control

Fluent Portuguese

Basic English

Inside sales experience

Formação académica

College degree or above

Descrição da oferta de emprego

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

Since 2018, we have been part of DiDi Global Inc., the world’s leading mobility technology platform, pioneering solutions that start in Brazil and scale up to more than 12 countries where DiDi operates. Our innovation encompasses sustainability, safety, artificial intelligence, financial markets, and more.

About the team/role

Undertake the overall targets of the inside sales team, be responsible for the daily management, lead follow‑up, performance breakthrough and member empowerment of the assigned inside sales team, lead the team to efficiently complete lead conversion and sales indicators, and build a replicable team inside sales operation model.

In this role, you’ll be

1. Performance Breakthrough & Target Achievement: Undertake the team's sales targets assigned to the group, decompose them to each member and formulate daily/weekly follow‑up plans; track the performance achievement progress of the group and its members, adjust follow‑up strategies in a timely manner to ensure the group overachieves lead conversion and contract signing indicators.
2. Team Management & Daily Operation: Be responsible for the daily management, attendance supervision and work review of team members, lead daily morning and evening meetings to synchronize lead dynamics and share communication skills; assist members in solving core problems in customer follow‑up and negotiation to improve the overall combat capability of the group.
3. Refined Lead Operation: Be responsible for the allocation, follow‑up and activation of the group's leads, guide members to conduct hierarchical screening of leads and focus on key breakthroughs for high‑intent customers; regularly sort out the pain points of lead follow‑up, output optimization suggestions to improve the group's lead conversion efficiency.
4. Member Empowerment & Skill Improvement: Carry out targeted skill training, script drills and objection handling guidance based on members’ capability shortcomings; explore excellent cases and experiences of the group, organize internal sharing to help members quickly improve their inside sales capabilities and conversion rates.
5. Data Review & Collaborative Connection: Count the group's inside sales data (touch volume, intent rate, conversion rate, etc.) daily/weekly, form a review report and synchronize it to the team manager; connect with the Sales Support Department to coordinate resources to meet customer needs and ensure the smooth progress of the contract signing process.

We’re eager to be in touch because you have

1. Educational Background: College degree or above; no major restrictions, and Marketing‑related majors are preferred.
2. Language Proficiency: Fluent in Portuguese listening, speaking, reading and writing, with excellent telephone communication, expression and negotiation capabilities; basic English proficiency is a plus.
3. Work Experience: More than 3 years of relevant inside sales experience, including experience in managing a To B inside sales team; experience in inside sales management of the SaaS, catering/retail industry is preferred; familiar with the needs of local Brazilian catering merchants, with excellent personal inside sales performance track record.
4. Core Competencies: Strong goal orientation, with excellent team management, performance control and skill empowerment capabilities; good at inside sales script optimization and objection handling, able to quickly adapt to market changes and adjust follow‑up strategies; possess basic data review and problem‑solving capabilities.
5. Other Requirements: Strong pressure resistance, able to adapt to the rhythm and assessment of inside sales business; have good team cohesion, willing to deeply cultivate the Brazilian market for the long term, and recognize the company’s corporate culture.

Salary and Benefits

1. Compensation & Benefits: Monthly basic salary + monthly performance pay + five social insurances and one housing fund + supplementary commercial insurance + business trip allowance + annual physical examination + festival benefits + paid annual leave, providing all‑round protection for employees’ rights and interests.
2. Comprehensive Growth Support: Access to mature inside sales operation models in the industry and receive special training on team management.

You’ll love working at DiDi because

• We create user value. We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
• We are data‑driven. We are strong believers in making informed decisions, that’s why we are data‑driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• Win‑win Collaboration. Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone’s best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity. Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• Growth. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• Diversity and Inclusion. Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day; it is a non‑negotiable value of who we are. We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups – 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written; there remains a long road before us. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).