Inside Sales Representative

BR01 Arxada do Brasil Especialidades Quimicas Ltd; Salto; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Arxada is seeking an Inside Sales Account Executive in Salto, Brazil. You will manage SMB relationships through phone, email and virtual meetings, supporting growth opportunities and coordinating with field sales teams to deliver outstanding customer experiences.

You will build accurate customer records, respond to quotes and campaigns, and help drive commercial activities while aligning with company policies and procedures.

Qualificações

• Experience in customer service or sales support, with strong communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Willingness to learn and grow within a commercial career path.
• Familiarity with CRM systems or sales tools is advantageous.

Responsabilidades

• Build and maintain relationships with SMB customers via phone, email and virtual meetings.
• Contact customers to understand needs and support their business.
• Identify opportunities to grow existing accounts and generate new business.
• Follow up on requests, quotations, samples and opportunities.
• Collaborate with field sales and internal teams to drive customer development.

Conhecimentos

Customer service

Relationship building

Communication

Time management

Phone & email handling

Ferramentas

CRM systems

Microsoft Dynamics

Microsoft Excel

Descrição da oferta de emprego

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know‑how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end‑markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection. With customers in more than 100 countries, the company achieved 2 billion CHF in 2025 sales. Headquartered in Basel (Switzerland), Arxada employs 3,100 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success. As an Inside Sales Account Executive, based in Salto, Brazil, you will play a key role in supporting the growth of Arxada’s business by managing and developing relationships with small and medium‑sized customers (SMBs) across multiple market segments. This is a primarily inside sales role, where customer relationships are managed through phone calls, email, and virtual interactions rather than regular customer visits. Working closely with field sales representatives and internal stakeholders, you will help drive customer engagement, identify growth opportunities, and deliver an outstanding customer experience.

Essential Job Functions

• Build and maintain relationships with small and medium‑sized customers.
• Contact customers by phone, email, and virtual meetings to understand their needs and support their business.
• Identify opportunities to grow existing customer accounts and generate new business opportunities.
• Follow up on customer requests, quotations, samples, and commercial opportunities.
• Support marketing and commercial initiatives by following up on customer leads and campaigns.
• Partner closely with field sales managers and internal teams, helping support customer development and commercial activities.
• Maintain accurate customer information and activity records in company systems.
• Help ensure customer requests are handled efficiently and professionally.
• Contribute to business growth by proactively engaging customers and identifying opportunities.
• Support a positive customer experience while operating in accordance with company policies and procedures.

Qualifications & Experience

• Experience in customer service, sales support, administration, retail, hospitality, or another customer‑facing environment; previous sales experience is a plus but not required.
• Strong communication and relationship‑building skills, with the confidence to engage customers by phone, email, and virtual meetings.
• Highly organized, proactive, and capable of managing multiple priorities in a fast‑paced environment.
• Customer‑focused mindset with a willingness to learn, take initiative, and grow within a commercial career path.
• Experience with CRM systems, Microsoft Dynamics, or Microsoft Excel is advantageous but not essential; training will be provided.
• Intermediate English proficiency required; additional language skills are considered a plus.

Arxada has world class offering in two distinct areas: Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high‑performance applications.

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. BR01