Inside Sales Coordinator

Philips International; Barueri; Presencial; BRL 90 000 - 120 000; Tempo integral

Resumo da oferta

Philips in Brazil is hiring an Inside Sales Coordinator to manage the full sales funnel, from lead qualification to closure, leveraging Salesforce and data-driven insights.

The role collaborates closely with marketing, product, logistics and customer service to optimize campaigns, forecast opportunities, and drive revenue growth. Office-based, with on-site requirements, the position emphasizes process improvement and AI-enabled automation.

Qualificações

• Previous experience as Inside Sales Manager/Coordinator.
• Advanced English proficiency.
• Office-based role; on-site at least 3 days per week.

Responsabilidades

• Oversees and manages the Inside Sales funnel and opportunities across the full cycle in Salesforce.
• Qualifies leads via phone, email, and campaigns; nurtures and routes to teammates as needed.
• Develops data-driven Inside Sales strategies and prioritizes high-value opportunities.
• Collaborates with Marketing, Product, Logistics, and Customer Service to optimize campaigns and engagement.
• Aligns activities with objectives to drive sustainable revenue and customer satisfaction.
• Conducts pricing, contract, and commercial-terms negotiations to close complex deals.

Conhecimentos

Inside Sales

Data analysis

LEAN principles

Automation concepts

Forecasting

Formação académica

Bachelor’s or Master’s degree in Marketing, Sales, Communications or related field

Ferramentas

Salesforce

Descrição da oferta de emprego

Job Title Inside Sales Coordinator Job Description Inside Sales Coodinator The Inside Sales Coodinator role is responsible for end-to-end management and optimization of the sales funnel and sales opportunities, from lead generation and qualification through negotiation, closure, forecasting, and portfolio management. The role works closely with sales, marketing, product, logistics, customer service, and other stakeholders to align commercial strategies with business objectives, ensure pipeline health, improve market penetration and customer engagement, and deliver sales targets. It combines hands‑on opportunity management with coaching, strategic planning, data analysis, LEAN-based continuous improvement, process governance, and effective use of sales tools such as Salesforce. The role also identifies and develops process improvements using automation and artificial intelligence to increase productivity, quality, scalability, and decision‑making across Inside Sales activities.

Job Responsibilities

• Oversees and manages the Inside Sales funnel and sales opportunities throughout the entire sales cycle in Salesforce.com, ensuring accurate records, pipeline health, forecasting quality, and achievement of sales goals and quota expectations.
• Qualifies sales leads through phone, email, marketing campaigns, and other channels; nurtures promising leads, routes them to the appropriate sales team members when needed, and develops strategies to continuously build and strengthen the sales pipeline.
• Develops and implements comprehensive Inside Sales strategies tailored to the territory or business needs, using data‑driven insights to identify opportunities, prioritize leads based on strategic value and likelihood of success, and optimize customer engagement.
• Strategizes and collaborates with marketing teams, market field marketing managers, product managers, and other stakeholders to optimize campaigns, promotional efforts, lead generation outcomes, market penetration, brand awareness, and customer engagement.
• Aligns sales strategies and activities with company objectives, contributing to sustainable revenue growth, customer satisfaction, and long‑term business development across markets and regions.
• Conducts complex pricing, contract, and commercial‑term negotiations with customers, seeking win‑win outcomes and supporting the closure of complex deals.
• Analyzes Inside Sales data, KPIs, performance metrics, funnel conversion, and customer insights to identify trends, gaps, and improvement opportunities, supporting better commercial decisions and maximizing results.
• Drives continuous improvement initiatives by applying LEAN principles, streamlining workflows, defining and implementing strategic policies, and improving lead management, campaign management, reporting, and operational efficiency.
• Ensures efficient use and continuous optimization of sales tools and CRM platforms, including Salesforce, maintaining data quality, compliance with reporting requirements, and effective sales enablement processes.
• Coaches and develops team members through targeted feedback, one‑on‑one sessions, skill‑development workshops, performance reviews, and guidance on effective sales strategies, product knowledge, process discipline, and tool adoption.
• Fosters strong, long‑term customer relationships through proactive engagement via internet, telephone, and email, supporting retention and loyalty while identifying and cultivating new business opportunities.
• Manages a customer or opportunity portfolio by setting clear objectives for calls and interactions, maintaining and expanding the customer database, and using effective questioning and continuous engagement with prospects and customers.
• Collaborates with internal teams such as marketing, logistics, customer service, finance, and sales to ensure a seamless customer journey and effective execution of commercial and administrative processes.
• Ensures timely completion of administrative duties, including system notes, customer service follow‑up, collections, and credit/debit requests, maintaining operational efficiency and service quality.
• Establishes and/or supports adherence to budgets, schedules, work plans, performance requirements, and relevant industry regulations, fostering a culture of continuous improvement, accountability, and impact with care.
• Resolves moderately complex to complex business requests creatively, applying sound judgment to select methods, techniques, and solutions appropriate to the situation.

You’re the right fit if

Experienced in developing process improvements through automation and artificial intelligence, identifying repetitive or high‑impact activities that can be automated or enhanced by AI, defining requirements and controls, collaborating with relevant teams on implementation, and measuring improvements in productivity, quality, customer experience, and business outcomes.

Qualifications

• Previous experience as Inside Sales Manager/Coordinator
• Bachelor’s OR Master’s degree in Marketing, Sales, Communications or a related field.
• Advanced English proficiency

How we work together

We believe we are stronger together than apart. This is an office‑based position and requires employees to work on‑site at least 3 days per week.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. At Philips, we believe that every human matters. As a global health‑tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.

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